Customer Operations Executive - Finnish Market

liberis· Customer Operations
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📍 Stockholm, Sweden

About this role

At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.

 

The role

 

Customer Operations sits at the heart of Liberis. We own the merchant journey from onboarding through to in-life support and play a key role in scaling our business across the Nordic markets.

We’re looking for a bilingual (Finnish and English) Customer Operations Executive to join our growing Nordics team. This is an excellent opportunity for a graduate or early-career professional to build experience in FinTech, payments and customer operations within a fast-growing international business.

 
What you'll do
 
  • Be the main point of contact for our merchants across the Nordic markets
  • Own customer queries end-to-end via phone, email and live chat
  • Investigate and resolve payment-related issues
  • Support our partners with day-to-day operational queries and ensure a smooth experience across the merchant journey
  • Work closely with Sales, Underwriting, Collections and other teams
  • Share customer feedback to help improve our product and processes


What we are looking for
 
  • Fluent Finnish and English (our office language is English); Swedish and/or Danish would be a plus
  • Strong communication and problem-solving skills
  • Interest in fintech or financial services
  • Organised, adaptable and eager to learn

 

What happens next?

Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!

 

 #LI-CG1 

Frequently Asked Questions

Is the salary disclosed for the Customer Operations Executive - Finnish Market position at liberis?
The salary for this Customer Operations Executive - Finnish Market role at liberis is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Operations Executive - Finnish Market position at liberis located?
This Customer Operations Executive - Finnish Market role at liberis is based in Stockholm, Sweden. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Operations Executive - Finnish Market at liberis belong to?
This Customer Operations Executive - Finnish Market position is part of the Customer Operations department at liberis. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Operations Executive - Finnish Market position at liberis?
Click the "Apply Now" button on this page. You will be redirected to liberis's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Operations Executive - Finnish Market job at liberis posted?
This Customer Operations Executive - Finnish Market position at liberis was posted on Aug 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Operations Executive - Finnish Market
liberis
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You'll be redirected to liberis's official application page on Greenhouse.