Legal Counsel
liberis
Customer Operations Executive - Portuguese or Italian Speaking
liberis· Customer Operations
About this role
At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle.
Customer Operations Executive - Funding Team
Customer Operations sits at the heart of Liberis' funding process. Sitting within the Funding team, you'll own the customer's journey from the moment a deal is submitted by Sales through to funds being released - acting as the customer's main point of contact and the connective tissue between Sales, Underwriting and our funding partners.
This is an excellent opportunity for a graduate or early-career professional to build experience in fintech, SME finance and funding operations within a fast-growing international business.
What you'll do
- Manage a live pipeline of 50–60 customer submissions from initial submission through to funding, tracking each case's status and next steps
- Review submissions coming in from Sales, collecting the required documents from customers and checking them for accuracy and completeness before passing them to Underwriting
- Act as the customer's main point of contact throughout the process, keeping them informed at every stage and answering their questions
- Chase customers to get contracts signed, resolving any queries or hesitations that could delay completion
- Liaise with our funding partners once a contract is signed to apply the agreed split, so the customer can be funded
- Work closely with Sales, Underwriting and Partner teams to keep cases moving and flag blockers early
- Share feedback from customers and partners to help improve our processes
What we're looking for
- Fluent English & one other language (Portuguese or Italian)
- Strong organisational skills and the ability to manage a high-volume, multi-stage pipeline without letting cases slip
- Excellent attention to detail, particularly when reviewing documentation
- Confident, proactive communicator - comfortable chasing customers and partners to keep deals on track
- Interest in fintech, SME finance or financial services
- Organised, adaptable and eager to learn
What happens next?
Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!
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Frequently Asked Questions
Is the salary disclosed for the Customer Operations Executive - Portuguese or Italian Speaking position at liberis?
The salary for this Customer Operations Executive - Portuguese or Italian Speaking role at liberis is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Operations Executive - Portuguese or Italian Speaking position at liberis located?
This Customer Operations Executive - Portuguese or Italian Speaking role at liberis is based in London, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Operations Executive - Portuguese or Italian Speaking at liberis belong to?
This Customer Operations Executive - Portuguese or Italian Speaking position is part of the Customer Operations department at liberis. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Operations Executive - Portuguese or Italian Speaking position at liberis?
Click the "Apply Now" button on this page. You will be redirected to liberis's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Operations Executive - Portuguese or Italian Speaking job at liberis posted?
This Customer Operations Executive - Portuguese or Italian Speaking position at liberis was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Operations Executive - Portuguese or Italian Speaking
liberis
You'll be redirected to liberis's official application page on Greenhouse.