Customer Operations Representative - 1 year role

ptc· PTC Eastern Europe S.R.L.
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📍 ROM-Bucharest, POFull time
Full timePTC Eastern Europe S.R.L.

About this role

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

The Customer Operations Representative is responsible for processing accurate orders for PTC customers and partners, as well as for processing customer requests and investigating license-related questions. Our new colleague will collaborate closely with various departments, such as Finance, License Management, and Operations Teams, as well as with the Sales Organization. This role is part of a global team and will support order processing across regions.

Main Tasks :

· Process complex order transactions (SFT, Services)

· Follow through to ensure completeness of pending orders/requests

· Communicate proactively with the internal stakeholders about order/request status and solve possible blockers.

· Leverage a strong expertise on implemented rules, policies, and processes

Requirements:

· Fluent in English

· Able to collaborate in a cross functional and global team environment

· Comfortable working in fast paced environments

· Able to deal with ambiguity and can take initiative

· Comfortable with sharing opinions to improve business and processes

 

 

 

 

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

Frequently Asked Questions

Is the salary disclosed for the Customer Operations Representative - 1 year role position at ptc?
The salary for this Customer Operations Representative - 1 year role role at ptc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Operations Representative - 1 year role position at ptc located?
This Customer Operations Representative - 1 year role role at ptc is based in ROM-Bucharest, PO. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Operations Representative - 1 year role role at ptc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Operations Representative - 1 year role role in the PTC Eastern Europe S.R.L. department at ptc.
Which team or department does the Customer Operations Representative - 1 year role at ptc belong to?
This Customer Operations Representative - 1 year role position is part of the PTC Eastern Europe S.R.L. department at ptc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Operations Representative - 1 year role position at ptc?
Click the "Apply Now" button on this page. You will be redirected to ptc's official application portal hosted on workday where you can submit your application directly.
When was the Customer Operations Representative - 1 year role job at ptc posted?
This Customer Operations Representative - 1 year role position at ptc was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Operations Representative - 1 year role
ptc
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