Customer Service Agent
sutherland
Customer Service Agent
About this role
Company Description
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes.
Job Description
🚀 We're Hiring: English Customer Service Representatives | Sutherland 🚀
Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team!
💰 Salary: 22,000 EGP Net
📢 Position: Customer Service Agent
Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. 🚀
Qualifications
📍 Job Requirements:
✅ Graduates only (Bachelor's degree holders)
✅ Fully dropped-out students may apply
✅ Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable)
✅ English proficiency level: B2+ to C1
✅ Excellent communication and interpersonal skills
✅ Ability to work in a fast-paced environment
✅ Customer-oriented mindset and problem-solving skills
🎁 Benefits & Perks:
✨ Net salary of 22,000 EGP
🚍 Transportation provided
🏥 Medical insurance coverage up to 200,000 EGP
📚 Fully paid training from day one (you will be paid as a full employee during the training period)
📈 Career growth and development opportunities within a multinational company
🌍 Professional and supportive work environment
⏰ Working Conditions:
🔄 Rotational shifts
🌙 Overnight shifts are included and candidates must be flexible with shift schedules
📅 Rotational days off according to business needs
💼 If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you!
📩 Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Customer Service Agent position at sutherland?
The salary for this Customer Service Agent role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Agent position at sutherland located?
This Customer Service Agent role at sutherland is based in Cairo, Cairo, Cairo Governorate, Egypt, Cairo Governorate, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Agent role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Agent role at sutherland.
How do I apply for the Customer Service Agent position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Agent job at sutherland posted?
This Customer Service Agent position at sutherland was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Agent
sutherland
You'll be redirected to sutherland's official application page on SmartRecruiters.