Customer Service Assistant

alphabeinsightinc· Customer Service
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About this role

Company Description

At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle.

Job Description

Job Description : We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. As a vital point of contact for our customers, you will play a crucial role in ensuring an excellent customer experience by addressing inquiries, resolving issues, and providing timely support. The ideal candidate is personable, patient, and has a passion for helping others, with the ability to communicate clearly and effectively via multiple channels including phone, email, and live chat. 

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Assist customers in navigating products and services, providing detailed and accurate information.
  • Identify and resolve customer complaints efficiently and effectively to ensure satisfaction.
  • Process orders, returns, and exchanges according to company policies and procedures.
  • Document customer interactions and maintain accurate records to support service quality.

Qualifications

Requirements

  • Proven experience in a customer service or related role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional under pressure.
  • Good organizational and multitasking skills.

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Frequently Asked Questions

Is the salary disclosed for the Customer Service Assistant position at alphabeinsightinc?
The salary for this Customer Service Assistant role at alphabeinsightinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Assistant position at alphabeinsightinc located?
This Customer Service Assistant role at alphabeinsightinc is based in FL, Tampa, Tampa, FL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Assistant at alphabeinsightinc belong to?
This Customer Service Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Assistant job at alphabeinsightinc posted?
This Customer Service Assistant position at alphabeinsightinc was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Assistant
alphabeinsightinc
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