Customer Service Assistant
alphabeinsightinc
Customer Service Assistant
alphabeinsightinc· Customer Service
About this role
Company Description
At IGL4US (Innovation Growth Line for Us), we are dedicated to transforming the way businesses innovate, grow, and connect with technology.
We specialize in creating intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.
Our approach blends innovation, strategy, and technology to deliver systems that drive measurable impact. Whether through job platform integrations, automation tools, or AI-driven systems, we help companies bridge the gap between ideas and execution.
We believe innovation should be meaningful — built for us, for collaboration, and for the future of work
Job Description
The Customer Service Assistant plays a pivotal role in maintaining our high standard of client satisfaction. In this position, you will serve as a primary point of contact for client inquiries, supporting daily service operations and ensuring efficient, accurate, and professional communication across all client interactions.
Responsibilities
Handle inbound client communications via phone, email, and internal platforms with accuracy and professional poise.
Assist clients with inquiry resolution, service details, account updates, and general information processing.
Collaborate closely with internal management to streamline continuous workflow and improve response timelines.
Document client interaction records and maintain updated databases within internal administrative software.
Identify recurring client needs and offer timely, practical solutions aligned with company standards.
Qualifications
Strong verbal and written communication abilities with a focus on professional etiquette.
Active listening skills paired with structured problem-solving and analytical reasoning.
High attention to detail and sound organization skills for task prioritization.
Proficiency in basic office productivity software, database navigation, and computer operations.
Professional disposition with a customer-first mindset and high adaptability.
Additional Information
Benefits & Employment Details
Job Type: Full-time
Location: Baton Rouge, LA (On-site)
Compensation: $38,000 – $42,000 per year
Professional Growth: Structured career advancement opportunities, ongoing skill development, and clear merit-based progression paths.
Work Environment: Professional, supportive, and collaborative team atmosphere focused on long-term career stability.
Frequently Asked Questions
What is the salary for the Customer Service Assistant role at alphabeinsightinc?
The listed salary for this Customer Service Assistant position at alphabeinsightinc is USD 38K–42K. This is an Full time role.
Where is the Customer Service Assistant position at alphabeinsightinc located?
This Customer Service Assistant role at alphabeinsightinc is based in Baton Rouge, Baton Rouge, LA, United States, LA, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Service Assistant at alphabeinsightinc belong to?
This Customer Service Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Assistant job at alphabeinsightinc posted?
This Customer Service Assistant position at alphabeinsightinc was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Assistant
alphabeinsightinc · 💰 USD 38K–42K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.