Customer Service - Blood Collection Team

vitalant· 01 VITALANT
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📍 PA PittsburghFull time💰 USD 19–20
Full time01 VITALANT

About this role

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Pay: $18.64 - $19.69 per hour 
Start Date: September 14, 2026
Schedule: Sunday through Saturday, Five days a week, variable hours between the hours of 6am-8pm based on business needs, Every other weekend required.

Travel: You will assist Vitalant’s donor care team in setting up blood drives at locations withing a 200-mile range while creating comfortable, convenient, and consistent blood donation experiences for our donors.  Every day you will help save lives and have a vital impact on your community. 

 

No prior experience is required. Paid training is provided. 

Looking for a career where you can help people, build valuable healthcare skills, and make a difference every day? As an entry level phlebotomist on our Blood Collections Team, you'll travel to regional blood drives and work directly with donors to collect blood and blood products that save lives. No previous blood collection experience is required. In this hands-on position, you'll guide donors through the donation process while collecting the blood and blood products that hospitals rely on every day.  

At Vitalant, Your Impact is Vital!  We are looking for customer-focused people who want to make a difference in their communities. Whether your background is in retail, hospitality, food service, healthcare, education, banking, or another service-focused field, we'll provide the training and support you need to build a rewarding career.  

What You’ll Do 
Every day brings a new opportunity to make a difference. Whether you're supporting a community blood drive or welcoming donors at a donation center, you'll play a hands-on role in connecting generous donors with patients who depend on blood and platelet donations. 

Every day you will: 

  • Create an exceptional donor experience by welcoming, educating, and caring for donors throughout the donation process. 

  • Perform blood collections while ensuring donor safety, comfort, and confidence. 

  • Maintain accurate records and follow all quality, safety, and regulatory requirements. 

  • Drive company vehicles of all sizes, set up and operate equipment at mobile blood drive locations. 

  • Contribute to a mission-focused team committed to ensuring blood is available whenever and wherever patients need it. 

  • Gain valuable experience, develop specialized skills, and have opportunities to pursue new challenges throughout Vitalant.  

 

Benefits 

When you join Vitalant, youll experience a career built on purpose, a company created to care, and a team committed to making a difference together. As a team member, you'll have access to benefits and resources designed to support you, your family, and your future, because caring for our people is just as important as caring for our communities.  Our total rewards package is designed around what matters most to you. Benefits include, but are not limited to: 

  • Affordable medical, dental, and vision coverage 

  • Generous paid time off 

  • 401(k) with 5% company match 

  • Tuition assistance and professional development opportunities  

  • Career growth opportunities 

  • Company-paid life insurance 

  • Employee recognition and rewards programs 

Required Qualifications 

  • High school diploma or GED 

  • Valid drivers license  

  • Ability to travel throughout the service area, including weekly overnight hotel stays, as needed. 

  • Ability to work a variable schedule, including weekends as needed 

Location:

875 Greentree Road Pittsburgh, PA 15220

Job Category:

Phlebotomy Services

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. 

Frequently Asked Questions

What is the salary for the Customer Service - Blood Collection Team role at vitalant?
The listed salary for this Customer Service - Blood Collection Team position at vitalant is USD 19–20. This is an Full time role.
Where is the Customer Service - Blood Collection Team position at vitalant located?
This Customer Service - Blood Collection Team role at vitalant is based in PA Pittsburgh. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service - Blood Collection Team role at vitalant full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service - Blood Collection Team role in the 01 VITALANT department at vitalant.
Which team or department does the Customer Service - Blood Collection Team at vitalant belong to?
This Customer Service - Blood Collection Team position is part of the 01 VITALANT department at vitalant. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service - Blood Collection Team position at vitalant?
Click the "Apply Now" button on this page. You will be redirected to vitalant's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service - Blood Collection Team job at vitalant posted?
This Customer Service - Blood Collection Team position at vitalant was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service - Blood Collection Team
vitalant · 💰 USD 19–20
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You'll be redirected to vitalant's official application page on Workday.