Warehouse Casual | Rosebery
White Fox Boutique
Customer Service Casual (short term)
About this role
White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.
Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.
We are looking for a Customer Service Casuals (short term) to assist our Customer Service team during our peak sale period. Located at our Rosebery office, this role is perfect for anyone who thrives in a fast-paced environment and wants to kickstart their career in the fashion industry.
About the Role
- This role will run from mid October through to end of January.
- Minimum 3 days a week availability required - Monday and Thursday essential
- Shifts will be between 7am and 5pm, Monday to Friday.
Main Responsibilities
- Communicating with customers & ensuring customer satisfaction on emails & live-chat
- Handle customer queries professionally, provide knowledgeable solutions and follow up as required
- Ensuring customer profiles & communication is documented
- Working with the returns team on processing returns & faulty replacements
- Provide backup and support to other Customer Service team members as/when requested
- Previous customer service experience (either online or in-store)
- Strong organisational skills, ability to multi-task & show initiative
- Experience in a fast paced working environment
- Excellent communication skills
- Excellent attention to detail
- Strong grammar skills
- Comprehensive computer skills with an iMAC
- Stunning new office located in Rosebery with on-site parking available
- Flexibility with working days
- Full access to White Fox Wellness, including on-site pilates, newly equipped gym, and sauna
- Unlimited access to the in-house coffee bar and kitchen stocked with a selection of treats
- Regular team events and internal celebrations
Frequently Asked Questions
Is the salary disclosed for the Customer Service Casual (short term) position at White Fox Boutique?
The salary for this Customer Service Casual (short term) role at White Fox Boutique is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Casual (short term) position at White Fox Boutique located?
This Customer Service Casual (short term) role at White Fox Boutique is based in Sydney, New South Wales, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Casual (short term) role at White Fox Boutique full-time or part-time?
This is listed as a Other position. It is posted as a Customer Service Casual (short term) role at White Fox Boutique.
How do I apply for the Customer Service Casual (short term) position at White Fox Boutique?
Click the "Apply Now" button on this page. You will be redirected to White Fox Boutique's official application portal hosted on workable where you can submit your application directly.
When was the Customer Service Casual (short term) job at White Fox Boutique posted?
This Customer Service Casual (short term) position at White Fox Boutique was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Casual (short term)
White Fox Boutique
You'll be redirected to White Fox Boutique's official application page on workable.