Customer Service Lead
Serenity Mental Health Centers
Customer Service Lead
idt· Global Money Transfer Solutions
About this role
We are looking for a Team Lead to provide day-to-day leadership and support to our customer operations team. The Team Lead will help employees succeed by providing coaching, resolving operational questions, monitoring performance and quality, and ensuring the team remains aligned with business goals and company standards.
This is a hands-on leadership position for someone who is proactive, solution-oriented, and comfortable working in a fast-paced customer service environment.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Lead position at idt?
The salary for this Customer Service Lead role at idt is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Lead position at idt located?
This Customer Service Lead role at idt is based in Guatemala City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Lead role at idt full-time or part-time?
This is listed as a Operations position. It is posted as a Customer Service Lead role in the Global Money Transfer Solutions department at idt.
Which team or department does the Customer Service Lead at idt belong to?
This Customer Service Lead position is part of the Global Money Transfer Solutions department at idt. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Lead position at idt?
Click the "Apply Now" button on this page. You will be redirected to idt's official application portal hosted on lever where you can submit your application directly.
When was the Customer Service Lead job at idt posted?
This Customer Service Lead position at idt was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Lead
idt
You'll be redirected to idt's official application page on Lever.