Customer Service Representative

alphabeinsightinc· Marketing
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📍 Cleveland📍 Cleveland, OH, United States📍 OH📍 usFull time💰 USD 35K–39K

About this role

Company Description

At Strive Global, we believe meaningful connections drive business success. We specialize in delivering innovative marketing and public relations solutions that help organizations strengthen their brand presence and build lasting relationships with their communities. Our team is collaborative, ambitious, and committed to developing talented professionals who are ready to grow their careers in a dynamic environment

Job Description

Strive Global is seeking a motivated Customer Service Representative to join our Cleveland team. In this role, you will serve as a key point of contact for customers, providing outstanding support, answering inquiries, resolving concerns, and ensuring every interaction reflects our commitment to excellence. This position is ideal for individuals who enjoy working with people and are eager to build a rewarding career in customer service.

Responsibilities

  • Deliver exceptional customer service in a professional and friendly manner.
  • Respond to customer inquiries and provide accurate product or service information.
  • Resolve customer concerns efficiently while maintaining a positive experience.
  • Build and maintain strong customer relationships through excellent communication.
  • Process customer requests and maintain accurate records.
  • Collaborate with internal departments to ensure timely issue resolution.
  • Stay informed about company products, services, and procedures.
  • Contribute to achieving team and organizational performance goals.

Qualifications

  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Positive attitude with a customer-first mindset.
  • Strong organizational and multitasking skills.
  • Problem-solving and critical-thinking abilities.
  • Ability to work effectively both independently and as part of a team.
  • Professional demeanor and attention to detail.
  • Willingness to learn and grow within a dynamic organization.

Additional Information

  • Competitive annual salary: $35,000 – $39,000
  • Career growth and advancement opportunities.
  • Ongoing training and professional development.
  • Supportive and collaborative team environment.
  • Opportunity to develop valuable customer service, communication, and leadership skills.
  • Stable, full-time employment with long-term career potential.

Frequently Asked Questions

What is the salary for the Customer Service Representative role at alphabeinsightinc?
The listed salary for this Customer Service Representative position at alphabeinsightinc is USD 35K–39K. This is an Full time role.
Where is the Customer Service Representative position at alphabeinsightinc located?
This Customer Service Representative role at alphabeinsightinc is based in Cleveland, Cleveland, OH, United States, OH, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the Marketing department at alphabeinsightinc.
Which team or department does the Customer Service Representative at alphabeinsightinc belong to?
This Customer Service Representative position is part of the Marketing department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at alphabeinsightinc posted?
This Customer Service Representative position at alphabeinsightinc was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
alphabeinsightinc · 💰 USD 35K–39K
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