Customer Service Representative

marmon· R. C. TWAY COMPANY, LLC
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📍 Cedar Rapids, IAFull time
Full timeR. C. TWAY COMPANY, LLC

About this role

KT Pacer

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Conducts general business support, including handling inquiries from external or internal customers, coordinating resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completing forms and gathering/recording information needed for proper transactions. Typically has 3-5 years of experience and works under broad supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.

Conducts general business support, including handling inquiries from external or internal customers, coordinating resolution of customer issues with internal departments, explaining products/services and billing procedures to customers, assisting customers in completing forms and gathering/recording information needed for proper transactions. Typically has 3-5 years of experience and works under broad supervision. Incumbents working in a call center environment should be matched to call center positions instead of this role. Match only non-exempt incumbents to this position.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at marmon?
The salary for this Customer Service Representative role at marmon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at marmon located?
This Customer Service Representative role at marmon is based in Cedar Rapids, IA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at marmon full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role in the R. C. TWAY COMPANY, LLC department at marmon.
Which team or department does the Customer Service Representative at marmon belong to?
This Customer Service Representative position is part of the R. C. TWAY COMPANY, LLC department at marmon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at marmon?
Click the "Apply Now" button on this page. You will be redirected to marmon's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Representative job at marmon posted?
This Customer Service Representative position at marmon was posted on Aug 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
marmon
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You'll be redirected to marmon's official application page on Workday.