Customer Service Representative
airliquidehr
Customer Service Representative
greece-titanmaterials· Administrative support
About this role
Overview
The Customer Service Representative (CSR) supports daily customer communication and order management within the central operations Hub. The role is responsible for handling customer requests, entering orders accurately into the system, and coordinating closely with Dispatch, Scheduling, and production teams to support smooth delivery execution and reliable customer service.
Responsibilities
- Handle customer calls, emails, and order requests in a professional and timely manner
- Guide customers through the order process and collect all required delivery information
- Enter and update customer orders accurately within the operational system
- Coordinate closely with Dispatchers, Schedulers, and production teams regarding order status and delivery requirements
- Provide customers with delivery updates, scheduling information, and support during daily operations
- Communicate order changes, special requirements, and urgent updates to the operations teams
- Maintain accurate customer and order records within the digital platform
- Support resolution of customer issues and escalate operational concerns when required
- Support daily use and adoption of the company’s digital ordering platform
- Contribute to smooth communication flow between customers and operations teams
Qualifications
- Diploma or technical certification
- Previous experience in customer service, order entry, dispatch support, or operational coordination
- Experience in ready-mix concrete, logistics, transportation, or construction-related operations is preferred
- Strong communication and coordination skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Good attention to detail and accuracy in order handling
- Comfortable working with digital systems and operational software
- Problem-solving mindset and customer-focused approach
- Team-oriented attitude with strong cooperation skills
- Completion of military obligations (if applicable).
What we offer:
- Private health insurance
- Prepaid cards for supermarket
- Learning and Development opportunities
- Internships and summer schools for employee children
- Wellness programs
At TITAN we provide equal opportunities for employment, prohibiting any kind of discrimination. All applicants will be acknowledged and treated in the strictest confidence.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at greece-titanmaterials?
The salary for this Customer Service Representative role at greece-titanmaterials is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at greece-titanmaterials located?
This Customer Service Representative role at greece-titanmaterials is based in Metamorfosi, GR. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at greece-titanmaterials full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative role in the Administrative support department at greece-titanmaterials.
Which team or department does the Customer Service Representative at greece-titanmaterials belong to?
This Customer Service Representative position is part of the Administrative support department at greece-titanmaterials. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at greece-titanmaterials?
Click the "Apply Now" button on this page. You will be redirected to greece-titanmaterials's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at greece-titanmaterials posted?
This Customer Service Representative position at greece-titanmaterials was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
greece-titanmaterials
You'll be redirected to greece-titanmaterials's official application page on icims.