Customer Service Representative
sbmmanagement
Customer Service Representative
reimerhvac· Customer Service & Support
About this role
Overview
About Us: For over 100 years, Reimer Home Services has been the go-to name for HVAC, plumbing, and electrical services across Buffalo and Western New York. We’re more than just a service provider—we’re a community of professionals committed to excellence, integrity, and growth. At Reimer, we foster a supportive, team-driven culture where your career can thrive and your contributions truly matter.
Ready to TRADE up to a better opportunity? We’re hiring a Customer Service Representative who’s passionate about helping people and thrives in a fast-paced, collaborative environment.
Why You’ll Love Working Here:
Competitive pay based on experience
Medical, Prescription, Dental & Vision coverage
Disability & Term Life Insurance
Matching 401(k) benefits
Paid Holidays & Paid Time Off (PTO)
Ongoing training, development, and career growth opportunities
What You’ll Be Doing:
Handle inbound and outbound customer calls with professionalism and care
Gather customer information, assess needs, and offer tailored solutions
Promote our services with confidence and enthusiasm
Support field technicians with scheduling and coordination
Perform administrative tasks to keep operations running smoothly
What We’re Looking For:
High school diploma or GED
Previous customer service experience preferred
Strong communication skills—both verbal and written
Ability to identify customer needs and provide solutions
Reliable attendance and a team-first attitude
Schedule / Compensation
Monday - Friday with rotating weekends
- In-Person at our Cheektowaga branch
$19-$23 per hour based on experience
Join a company where your work makes a difference and your future is bright. Apply today to start your long-term career with Reimer Home Services!
Reimer Home Services is an Equal Employment Opportunity Employer. Reimer Home Services may conduct a pre-employment background check and drug screening in accordance with applicable laws.
Frequently Asked Questions
What is the salary for the Customer Service Representative role at reimerhvac?
The listed salary for this Customer Service Representative position at reimerhvac is USD 19–23/yr. This is an FULL TIME role.
Where is the Customer Service Representative position at reimerhvac located?
This Customer Service Representative role at reimerhvac is based in Cheektowaga, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at reimerhvac full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Service Representative role in the Customer Service & Support department at reimerhvac.
Which team or department does the Customer Service Representative at reimerhvac belong to?
This Customer Service Representative position is part of the Customer Service & Support department at reimerhvac. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at reimerhvac?
Click the "Apply Now" button on this page. You will be redirected to reimerhvac's official application portal hosted on icims where you can submit your application directly.
When was the Customer Service Representative job at reimerhvac posted?
This Customer Service Representative position at reimerhvac was posted on Jun 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
reimerhvac · 💰 USD 19–23/yr
You'll be redirected to reimerhvac's official application page on icims.