Customer Service Representative
sbmmanagement
Customer Service Representative
pattersoncompanies· Patterson Dental Canada, Inc.
About this role
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Customer Service Representative will be responsible for providing and maintaining a professional standard of service to our customers by responding to inquiries in a courteous and helpful manner. He or she will assist the customers in determining their professional needs when receiving or placing telephone calls.
Essential Functions
- Responding to inquiries from customers and sales personnel.
- Determine the professional needs of customers when receiving or placing calls.
- Upgrades telephone orders.
- Introduces and promotes new products during calls.
- Researches and resolves customer problems relating to the merchandise department under guidance of lead customer service representative.
- Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch.
- Performs other duties as assigned.
Job Qualifications
- High school diploma or any other relevant experience.
- Previous customer service experience is required, along with excellent verbal/phone communication and organizational skills.
- Excellent verbal and written communication skills in English.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Mastering the Microsoft Office Suite.
- Knowledge of the dental industry is an asset.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at pattersoncompanies?
The salary for this Customer Service Representative role at pattersoncompanies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at pattersoncompanies located?
This Customer Service Representative role at pattersoncompanies is based in Edmonton, AB. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at pattersoncompanies full-time or part-time?
This is listed as a Part time position. It is posted as a Customer Service Representative role in the Patterson Dental Canada, Inc. department at pattersoncompanies.
Which team or department does the Customer Service Representative at pattersoncompanies belong to?
This Customer Service Representative position is part of the Patterson Dental Canada, Inc. department at pattersoncompanies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at pattersoncompanies?
Click the "Apply Now" button on this page. You will be redirected to pattersoncompanies's official application portal hosted on workday where you can submit your application directly.
When was the Customer Service Representative job at pattersoncompanies posted?
This Customer Service Representative position at pattersoncompanies was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
pattersoncompanies
You'll be redirected to pattersoncompanies's official application page on Workday.