Customer Service Representative
novolex
FULL TIME💰 USD 23+
Customer Service Representative
pricefox· Support
About this role
About us:
Pricefox.gr is a Greek startup specializing in service comparison, backed by major shareholders Antenna Group and Samlino Group.
Our platform provides free online price comparisons for car insurance, home insurance, and energy providers. The mission is simple: help consumers find the best deals quickly and effortlessly, saving them both time and money.
Ready to take your career to the next level by joining an energetic team committed to delivering outstanding solutions to customers? 🦊
Let’s start with the role:
We are currently seeking motivated and ambitious Customer Service Representatives to join our team in Athens. Your mission is to assist customers to ensure a positive customer experience.
As a Customer Service Representative you will:
- Manage incoming customer inquiries via phone, email, and chat.
- Address and resolve customer issues and answer questions related to insurance products purchased through our online platform.
- Provide prompt and effective service with professionalism, aiming for customer satisfaction.
- Update and maintain customer information in the company's customer management (CRM) system.
- Coordinate with Pricefox partners to address and fulfill customer requests.
- Collaborate and support the sales department
- Handle customer complaints, offering appropriate solutions within specified timeframes.
Requirements:
- High school diploma or Bachelor’s degree
- Fluency in Greek
- You’re tech-savvy and comfortable using computers
- Strong communication skills
- Customer-centric approach
Benefits:
- Fixed pay based on experience💸
- Indefinite contract🎉
- Training opportunities to continue growing with us🎯
- Private medical plan🩺
- Hybrid working Model 💼
- Full-time, five-day workweek with rotating morning or afternoon shifts📅
- A welcoming and vibrant team that celebrates success together🏆
Confidentiality Notice:
Your privacy matters to us. We handle every application with care and complete confidentiality.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at pricefox?
The salary for this Customer Service Representative role at pricefox is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at pricefox located?
This Customer Service Representative role at pricefox is based in Athens, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Service Representative at pricefox belong to?
This Customer Service Representative position is part of the Support department at pricefox. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at pricefox?
Click the "Apply Now" button on this page. You will be redirected to pricefox's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Service Representative job at pricefox posted?
This Customer Service Representative position at pricefox was posted on May 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
pricefox
You'll be redirected to pricefox's official application page on Greenhouse.