Business Analyst and Implementation Lead
jobsforhumanity
Customer Service Representative – Moving Company
About this role
Company Description
At Centillion Infotech, we pride ourselves on being at the forefront of technology, providing exceptional staff augmentation and outsourcing services that cater to the diverse needs of our clients. Our expertise spans across various advanced technologies, including Workday, Artificial Intelligence (AI) & Blockchain, Virtual Reality (VR), ServiceNow, and Cybersecurity. We are committed to delivering top-notch talent and innovative solutions that drive business success and operational excellence.
Job Description
Location: New Jersey
Experience: 1+ year
Job Type: Full-Time
We are looking for a Customer Service Representative with at least 1 year of customer service experience, preferably within the moving, logistics, transportation, or service industry. The ideal candidate will handle customer inquiries, coordinate moving schedules, provide updates, resolve issues, and ensure a positive customer experience throughout the moving process.
Key Responsibilities:
- Respond to customer calls, emails, and inquiries professionally.
- Schedule and coordinate moving services, pickups, and deliveries.
- Communicate with customers regarding moving dates, pricing, services, and updates.
- Coordinate with drivers, movers, and internal operations teams.
- Handle customer concerns and resolve issues in a timely manner.
- Maintain accurate customer records, schedules, and service documentation.
- Follow up with customers to ensure satisfaction.
- Assist with quotes, estimates, invoices, and service-related questions.
- Provide excellent customer service throughout the entire moving process.
Qualifications
Requirements:
- 1+ year of customer service experience.
- Moving, logistics, transportation, or home-services experience is preferred.
- Excellent verbal and written communication skills.
- Strong customer-service and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and familiarity with Microsoft Office.
- Strong attention to detail and organizational skills.
- Ability to work effectively with customers, drivers, movers, and management.
- Must be authorized to work in the United States.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative – Moving Company position at jobsforhumanity?
The salary for this Customer Service Representative – Moving Company role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative – Moving Company position at jobsforhumanity located?
This Customer Service Representative – Moving Company role at jobsforhumanity is based in Jersey City, Jersey City, NJ, United States, NJ, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative – Moving Company role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative – Moving Company role at jobsforhumanity.
How do I apply for the Customer Service Representative – Moving Company position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative – Moving Company job at jobsforhumanity posted?
This Customer Service Representative – Moving Company position at jobsforhumanity was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative – Moving Company
jobsforhumanity
You'll be redirected to jobsforhumanity's official application page on SmartRecruiters.