Customer Service Representative - UTILITIES
imageassociatesinc
Customer Service Representative - UTILITIES
About this role
Company Description
public utility company
Job Description
Nashville area public utility organization, funded by around twenty thousand rate payers needs a Customer Service Representative. This job is mainly about customer service, cash accounting, and billing.
I am advertising in your area in order to find people interested in relocating to Nashville. This job is in the western part of Nashville.
This job has excellent pay and benefits, including full family coverage with NO PREMIUMS
This is an on-site job with 8 am until 5 pm working hours. Relocation assistance may be available. This job is not remote and not a hybrid opportunity. This is a full time, Monday to Friday position.
- Handle phone calls for utility services, answering questions and complaints.
- Open new accounts, handle customer billing, payment processing and debt collection.
- Must be good in math and be able to balance cash receipts and reconcile account discrepancies.
- Initiate service orders for repairs of different kinds.
- Keep records about complaints and service calls.
- Communicate effectively with rate payers, explaining schedules, rates, and fees.
REQUIREMENTS
- The client prefers people with public utility background because billing and customer service are strictly regulated in this environment.
- Minimum 2-4 years’ experience in billing, cash accounting, and customer service required, at a utility company.
- Familiarity with MS Office software, including Excel, Word, Outlook, etc.
- High degree of customer and public contact experience by phone and in person.
- Excellent communications skills.
Qualifications
REQUIREMENTS
- The client prefers people with public utility background because billing and customer service are strictly regulated in this environment.
- Minimum 2-4 years’ experience in billing, cash accounting, and customer service required, at a utility company.
- Familiarity with MS Office software, including Excel, Word, Outlook, etc.
- High degree of customer and public contact experience by phone and in person.
- Excellent communications skills.
Additional Information
Pearl Martin, Image Associates Inc. pearl AT jobspot DOT com
Please look me up on LinkedIn, and send me an invitation to Link: www.linkedin.com/in/pearlmartin1
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative - UTILITIES position at imageassociatesinc?
The salary for this Customer Service Representative - UTILITIES role at imageassociatesinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative - UTILITIES position at imageassociatesinc located?
This Customer Service Representative - UTILITIES role at imageassociatesinc is based in Charlotte, Charlotte, North Carolina, United States, North Carolina, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative - UTILITIES role at imageassociatesinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative - UTILITIES role at imageassociatesinc.
How do I apply for the Customer Service Representative - UTILITIES position at imageassociatesinc?
Click the "Apply Now" button on this page. You will be redirected to imageassociatesinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative - UTILITIES job at imageassociatesinc posted?
This Customer Service Representative - UTILITIES position at imageassociatesinc was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative - UTILITIES
imageassociatesinc
You'll be redirected to imageassociatesinc's official application page on SmartRecruiters.