Customer Service // Service Advisor

krshrc
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📍 Mobile, United StatesFull time

About this role

We are seeking a friendly, professional, and dependable Counter Sales Representative / Service Advisor to join a busy automotive repair shop. This person will be the first point of contact for customers and will play an important role in providing a positive customer experience from the time they walk through the door.

Responsibilities

  • Greet customers and determine the reason for their visit
  • Listen to customers and gather information about their vehicle concerns or service needs
  • Create and write up service tickets/work orders
  • Prepare and explain estimates to customers
  • Communicate repair and service information clearly and professionally
  • Enter and maintain customer and vehicle information in the computer system
  • Answer phones and assist with customer questions
  • Communicate with technicians regarding customer needs and repair status
  • Keep customers updated throughout the service process
  • Provide professional and friendly customer service


Requirements

  • Strong customer service and communication skills
  • Must be well-spoken and comfortable communicating with customers
  • Comfortable using computers and learning/navigating different software programs
  • Strong attention to detail when preparing tickets and estimates
  • Able to communicate pricing and repair information clearly
  • Professional appearance and attitude
  • Dependable, organized, and able to work in a fast-paced environment
  • Automotive or repair shop experience is a plus


    • Frequently Asked Questions

    Is the salary disclosed for the Customer Service // Service Advisor position at krshrc?
    The salary for this Customer Service // Service Advisor role at krshrc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Customer Service // Service Advisor position at krshrc located?
    This Customer Service // Service Advisor role at krshrc is based in Mobile, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Customer Service // Service Advisor role at krshrc full-time or part-time?
    This is listed as a Full time position. It is posted as a Customer Service // Service Advisor role at krshrc.
    How do I apply for the Customer Service // Service Advisor position at krshrc?
    Click the "Apply Now" button on this page. You will be redirected to krshrc's official application portal hosted on zohorecruit where you can submit your application directly.
    When was the Customer Service // Service Advisor job at krshrc posted?
    This Customer Service // Service Advisor position at krshrc was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
    Customer Service // Service Advisor
    krshrc
    Apply for this role ↗

    You'll be redirected to krshrc's official application page on zohorecruit.