Service Manager in Training - North Carolina
masseyservices
Full time
Customer Service Specialist - Augusta GA
masseyservices· Massey Services, Inc.
About this role
Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.
Compensation: $16 to $18 and hour
We offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more. If you are looking for a career and want to work for a GREAT COMPANY, we would love to speak with you!
Please email your resume TODAY!!
Job responsibilities
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
Requirements:
• High School Diploma or GED at a minimum
• Previous experience with customer service on the phone
• Strong problem solving skills
• Excellent computer, typing, and 10-key skills
• Time management talent and a sense of urgency
• Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity Employer and Drug Free Workplace
Frequently Asked Questions
What is the salary for the Customer Service Specialist - Augusta GA role at masseyservices?
The listed salary for this Customer Service Specialist - Augusta GA position at masseyservices is USD 16–18. This is an Full time role.
Where is the Customer Service Specialist - Augusta GA position at masseyservices located?
This Customer Service Specialist - Augusta GA role at masseyservices is based in Martinez, GA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Specialist - Augusta GA role at masseyservices full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Specialist - Augusta GA role in the Massey Services, Inc. department at masseyservices.
Which team or department does the Customer Service Specialist - Augusta GA at masseyservices belong to?
This Customer Service Specialist - Augusta GA position is part of the Massey Services, Inc. department at masseyservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Specialist - Augusta GA position at masseyservices?
Click the "Apply Now" button on this page. You will be redirected to masseyservices's official application portal hosted on workday where you can submit your application directly.
Customer Service Specialist - Augusta GA
masseyservices · 💰 USD 16–18
You'll be redirected to masseyservices's official application page on Workday.