Website Manager - CMS publishing, SEO, Web ops
liftedanupworkcompany
🌍 RemoteContract
Customer Service Specialists fluent in Japanese
About this role
Company Description
Upwork has partnered with a client that is a global e-commerce leader in health, wellness, nutrition, and personal care products who is seeking an Customer Service Specialists fluent in Japanese to support a growing international customer base. This is a fully remote opportunity for professionals who excel in communication, reliability, and delivering high-quality customer support experiences.
Job Description
- Provide customer support in both Japanese and English across multiple communication channels.
- Resolve customer inquiries efficiently and professionally.
- Follow Standard Operating Procedures (SOPs) and internal guidelines.
- Accurately document customer interactions and resolutions.
- Maintain strict adherence to data security and confidentiality requirements.
- Collaborate with internal teams to ensure a seamless customer experience.
Qualifications
- Fluent in Japanese and English (written and spoken).
- Prior experience in customer service, contact center, or customer support roles.
- Strong communication and problem-solving skills..
- Comfortable working in a performance-driven environment with KPIs.
Technical requirements
- Windows 11 Pro (25H2 or newer) or macOS Sequoia/Tahoe or newer.
- Full-disk encryption (BitLocker or FileVault) enabled at all times.
- Active antivirus/EDR software and firewall protection.
- Secure Boot (Windows) or System Integrity Protection (macOS) enabled.
Additional Information
- Remote role, with shift assignments based on business needs.
- Initial part-time schedule with the potential to transition to 40 hours/week, based on performance.
- Must be available to work any assigned shift as required by operations.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Specialists fluent in Japanese position at liftedanupworkcompany?
The salary for this Customer Service Specialists fluent in Japanese role at liftedanupworkcompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Service Specialists fluent in Japanese job at liftedanupworkcompany remote?
Yes, this Customer Service Specialists fluent in Japanese position at liftedanupworkcompany is remote, with team members based in Callao Region, Lima, Lima, Callao Region, Peru, pe. You can work from home or anywhere in the supported regions.
Is the Customer Service Specialists fluent in Japanese role at liftedanupworkcompany full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service Specialists fluent in Japanese role at liftedanupworkcompany.
How do I apply for the Customer Service Specialists fluent in Japanese position at liftedanupworkcompany?
Click the "Apply Now" button on this page. You will be redirected to liftedanupworkcompany's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Specialists fluent in Japanese job at liftedanupworkcompany posted?
This Customer Service Specialists fluent in Japanese position at liftedanupworkcompany was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Specialists fluent in Japanese
liftedanupworkcompany
You'll be redirected to liftedanupworkcompany's official application page on SmartRecruiters.