Customer Service Team Lead
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Customer Service Team Lead
getwingapp· Corporate
About this role
About Wing
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions. Now we're standing up an always-on first line of customer support, and you'll build that team.
Salary: PHP 40,000/month to PHP 50,000/month
The Role
This is hands-on leadership, not a desk-and-dashboard job. You set the standard by working the queue yourself, then hold the team to it through coaching, quality audits, and a clock everyone can see.You own two things above all: that customers always get a fast, high-quality first response, and that the round-robin model stays trusted, so our Customer Success Managers rely on it instead of routing around it. You're the person who makes sure this system doesn't quietly decay back into "just message the CSM and hope.
Frequently Asked Questions
What is the salary for the Customer Service Team Lead role at getwingapp?
The listed salary for this Customer Service Team Lead position at getwingapp is PHP 40K–50K. This is an Full Time role.
Where is the Customer Service Team Lead position at getwingapp located?
This Customer Service Team Lead role at getwingapp is based in Metro Manila. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Team Lead role at getwingapp full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Service Team Lead role in the Corporate department at getwingapp.
Which team or department does the Customer Service Team Lead at getwingapp belong to?
This Customer Service Team Lead position is part of the Corporate department at getwingapp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Team Lead position at getwingapp?
Click the "Apply Now" button on this page. You will be redirected to getwingapp's official application portal hosted on lever where you can submit your application directly.
When was the Customer Service Team Lead job at getwingapp posted?
This Customer Service Team Lead position at getwingapp was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Team Lead
getwingapp · 💰 PHP 40K–50K
You'll be redirected to getwingapp's official application page on Lever.