Customer Success Manager
RenesasElectronics
Customer Success Executive
zippee· KAM
About this role
About Zippee:
- Zippee is building India's leading Quick Commerce network for consumer brands.
- Brands connect their online stores to Zippee and unlock 30-minute, 60-minute, and same-day delivery through our nationwide dark store network.
- Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
- Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).
Job Description:
- We're looking for passionate Customer Success Executives to onboard and launch India's leading marketplaces and D2C brands on Zippee's Quick Commerce network.
- This is a high-pressure, 0-handholding environment where no task is beneath you if it moves the mission forward. We move fast, set a high bar, and we're not for everyone.
- This is an opportunity to gain hands-on exposure across Customer Success, Operations, Sales, and Go-to-Market launch in a fast-growing quick commerce startup. Think: the Launcher Program at Uber or DoorDash.
- This is an in-person role based at our Gurugram HQ and involves extensive travel across India.
Responsibilities:
- Own the post-sales customer journey while working closely with Operations, Product, Procurement, Tech, and Sales to ensure successful execution.
- Travel extensively across India to support brand launches, dark store operations, and on-ground execution.
- Track key operational metrics, project milestones, and ensure timely execution across cross-functional teams.
- Build strong relationships with brands, resolve operational challenges, and drive customer success.
Requirements:
- Bachelor's degree in Business or related field from a reputed college. MBA is highly preferred.
- 0–3 years of experience in Customer Success, Operations, Project Coordination, or Client Servicing.
- Excellent communication and stakeholder management skills along with proficiency in MS Excel/Google Sheets.
- Comfortable with frequent travel across India.
- Ability to thrive in a fast-paced quick commerce startup environment.
- You must have your own laptop.
Frequently Asked Questions
Is the salary disclosed for the Customer Success Executive position at zippee?
The salary for this Customer Success Executive role at zippee is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Executive position at zippee located?
This Customer Success Executive role at zippee is based in Gurugram, HR, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Executive role at zippee full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Success Executive role in the KAM department at zippee.
Which team or department does the Customer Success Executive at zippee belong to?
This Customer Success Executive position is part of the KAM department at zippee. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Executive position at zippee?
Click the "Apply Now" button on this page. You will be redirected to zippee's official application portal hosted on keka where you can submit your application directly.
When was the Customer Success Executive job at zippee posted?
This Customer Success Executive position at zippee was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Executive
zippee
You'll be redirected to zippee's official application page on keka.