Customer Success Manager

sweep· Customer Success
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🌍 Remote📍 Tel AvivFullTime

About this role

Who are we?

Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence.

What will you do at Sweep?

We’re looking for a Customer Success Manager with a strong technical background in Salesforce to help customers achieve their desired outcomes with Sweep. This role combines deep technical knowledge, project management skills, and consultative communication to drive adoption, retention, and expansion.

Key Responsibilities

  • Serve as the primary post-sale contact for customers, managing onboarding, implementation, and ongoing success.

  • Develop success plans, business reviews, and performance metrics tied to customer goals.

  • Maintain and renew customer contracts on a yearly basis

  • Identify and convert upsell and expansion opportunities by aligning Sweep’s capabilities to evolving customer needs.

  • Build a deep understanding of each customer’s Salesforce architecture, GTM processes, and data structure to guide adoption of Sweep’s platform.

  • Configure and optimize Sweep within Salesforce environments; provide hands-on technical guidance during rollout.

  • Partner with Product and Engineering teams to surface customer feedback, use cases, and feature requests.

What We're Looking For

  • 3+ years of experience in Customer Success, Salesforce consulting, or technical account management in a B2B SaaS company or SI.

  • Expertise in Salesforce CRM, including automation, workflows, reporting, and integrations.

  • Proven success driving adoption and value realization in complex, data-driven environments.

  • Strong communication, problem-solving, and stakeholder management skills.

  • Comfortable leading technical conversations with admins, ops leaders, and executives.

This is an in office position in our Tel Aviv office.

About Sweep:

As a fast-growing, venture-backed startup, we are proud to be supported by top investors like Insight Partners and Bessemer Venture Partners. With teams in New York, Portugal, Tel Aviv, Spain and Philippines, we are a passionate, success-driven group that thrives on collaboration and innovation. Join us to be part of a dynamic, people-first community where we tackle complex challenges, take smart risks, and celebrate each other's successes. Learn more about our mission and culture on our Career’s page https://www.sweep.io/sweep-careers.

Frequently Asked Questions

Is the salary disclosed for the Customer Success Manager position at sweep?
The salary for this Customer Success Manager role at sweep is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Success Manager job at sweep remote?
Yes, this Customer Success Manager position at sweep is remote, with team members based in Tel Aviv. You can work from home or anywhere in the supported regions.
Is the Customer Success Manager role at sweep full-time or part-time?
This is listed as a FullTime position. It is posted as a Customer Success Manager role in the Customer Success department at sweep.
Which team or department does the Customer Success Manager at sweep belong to?
This Customer Success Manager position is part of the Customer Success department at sweep. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager position at sweep?
Click the "Apply Now" button on this page. You will be redirected to sweep's official application portal hosted on ashby where you can submit your application directly.
When was the Customer Success Manager job at sweep posted?
This Customer Success Manager position at sweep was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager
sweep
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You'll be redirected to sweep's official application page on Ashby ATS.