Director, Customer Success Management- Remote
highspot
Full time
Customer Success Manager for Kadmos
About this role
Company Description
As we are scaling, we are looking for a Customer Success Manager to join our expanding Operations team. Since we’re an early-stage company, you will have the opportunity to help build the Customer Success as well as the Operation area. You will be in the cockpit of a start-up being built from scratch, helping us to execute our revolutionary vision. Join us and become part of our journey to empower the lives of millions!
Job Description
What you’ll be doing
- Establish close customer relationships. You will become a bridge between our product team and the customer and bring the voice of the customer to drive further product development
- Take ownership over a customer portfolio of new and existing customers, which would include: onboarding, adoption, training & account growth
- Assess customer health. Proactively monitor and analyze customer needs to ensure maximum value delivery by the product
- Act as the main point of contact for your customer’s issues and questions
- Contribute directly to our product's development!
Qualifications
- You already have work experience in customer success, project management or similar role. B2B SaaS or FinTech is a plus
- You have a high degree of customer orientation and advisory skills
- You have strong written and verbal communication skills in English. Any other language is a plus!
- You have strong stakeholder management skills and can build successful relationships with a wide variety of people and seniorities
- You have strong project management skills and previous experience running complex projects
- You bring a high level of proactivity as well as a get-stuff-done mentality
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Customer Success Manager for Kadmos position at uatalents?
The salary for this Customer Success Manager for Kadmos role at uatalents is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager for Kadmos position at uatalents located?
This Customer Success Manager for Kadmos role at uatalents is based in Berlin, Berlin, , Germany, de. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager for Kadmos role at uatalents full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Success Manager for Kadmos role at uatalents.
How do I apply for the Customer Success Manager for Kadmos position at uatalents?
Click the "Apply Now" button on this page. You will be redirected to uatalents's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Success Manager for Kadmos job at uatalents posted?
This Customer Success Manager for Kadmos position at uatalents was posted on Aug 2, 2022. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager for Kadmos
uatalents
You'll be redirected to uatalents's official application page on SmartRecruiters.