Director, Customer Success Management- Remote
highspot
Full time
Customer Success Manager (U.S.)
hivelearning· Customer Success
About this role
Degree: Bachelor’s degree required
Experience: 3–5 years in SaaS CS or Account Management
Responsibilities:
• Lead onboarding for new U.S. clients
• Conduct quarterly business reviews
• Train sales teams on Hive Perform
• Drive usage and ensure >90% retention
• Identify expansion opportunities
• Serve as senior contact for U.S. customers
• Provide technical and strategic support
Frequently Asked Questions
Is the salary disclosed for the Customer Success Manager (U.S.) position at hivelearning?
The salary for this Customer Success Manager (U.S.) role at hivelearning is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Success Manager (U.S.) position at hivelearning located?
This Customer Success Manager (U.S.) role at hivelearning is based in USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Customer Success Manager (U.S.) at hivelearning belong to?
This Customer Success Manager (U.S.) position is part of the Customer Success department at hivelearning. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager (U.S.) position at hivelearning?
Click the "Apply Now" button on this page. You will be redirected to hivelearning's official application portal hosted on greenhouse where you can submit your application directly.
When was the Customer Success Manager (U.S.) job at hivelearning posted?
This Customer Success Manager (U.S.) position at hivelearning was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager (U.S.)
hivelearning
You'll be redirected to hivelearning's official application page on Greenhouse.