Customer Success Executive
allica-bank
Customer Success Specialist
hirehangar· Clients
About this role
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Customer Success Specialist
Full-Time · Remote (U.S. Eastern Time Hours)
About the Role
In this role, you’ll lead client relationships from onboarding through renewal.
You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.
What You’ll Do
Onboard new clients with structured kickoff calls and milestone planning
Manage timelines and automate task flows using tools like Zapier or Make
Communicate clearly and proactively with clients and internal teams
Troubleshoot issues quickly and keep delivery running smoothly
Support renewals by consistently delivering a strong client experience
What You Bring
Experience managing client relationships
Hands-on experience with automation tools (Zapier or Make is a must)
Strong communication skills and confidence leading calls over Zoom
Comfortable managing timelines, workflows, and CRM systems
Calm, proactive, and highly organized
Bonus: familiarity with B2B environment
Why This Role Is Unique
You’ll shape the customer success function at a high-growth studio
You’ll work at the intersection of content, tech, and strategy
You’ll help turn creative ideas into scalable systems that clients love
Please NOTEIt is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Frequently Asked Questions
What is the salary for the Customer Success Specialist role at hirehangar?
The listed salary for this Customer Success Specialist position at hirehangar is USD 800–3K. This is a remote Contract role.
Is the Customer Success Specialist job at hirehangar remote?
Yes, this Customer Success Specialist position at hirehangar is remote, with team members based in Argentina - Buenos Aires, Chile - Santiago, Columbia - Bogotá, Ethiopia - Addis Ababa, Manila, Mexico - Mexico City, Panama - Panama City, Peru - Lima, South Africa - Cape Town, South Africa - Johannesburg. You can work from home or anywhere in the supported regions.
Is the Customer Success Specialist role at hirehangar full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Success Specialist role in the Clients department at hirehangar.
Which team or department does the Customer Success Specialist at hirehangar belong to?
This Customer Success Specialist position is part of the Clients department at hirehangar. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Specialist position at hirehangar?
Click the "Apply Now" button on this page. You will be redirected to hirehangar's official application portal hosted on ashby where you can submit your application directly.
When was the Customer Success Specialist job at hirehangar posted?
This Customer Success Specialist position at hirehangar was posted on Jul 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Specialist
hirehangar · 💰 USD 800–3K
You'll be redirected to hirehangar's official application page on Ashby ATS.