Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Customer Support Assistant
alphabeinsightinc· Customer Service
About this role
Company Description
About Us
Messa Sync is a forward-thinking organization committed to creating impactful communication strategies that support growth, clarity, and long-term success. We empower brands to strengthen their voice, connect meaningfully with clients, and elevate their presence through high-quality communication solutions. Our team thrives in a collaborative, innovative, and results-driven environment where every idea matters and every contribution counts.
Job Description
Job Description
We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Los Angeles. This role supports daily operations by assisting customers, resolving inquiries, and maintaining a smooth service experience. The ideal candidate is proactive, professional, and committed to delivering outstanding support with clarity and care.
Responsibilities
Handle customer inquiries through professional communication channels.
Assist in resolving issues by coordinating with internal teams.
Maintain accurate records of customer interactions and follow-ups.
Provide timely updates and ensure each customer receives clear, reliable information.
Support operational activities to enhance service quality and workflow efficiency.
Contribute to process improvements that optimize overall client satisfaction.
Qualifications
Qualifications
Strong communication and interpersonal skills.
Ability to manage multiple tasks with a high level of organization.
Problem-solving mindset with a calm and professional approach.
Comfortable working independently and collaboratively.
Strong attention to detail and reliability.
Basic proficiency with office tools and customer support platforms.
Additional Information
Benefits
Competitive annual salary of $54,000–$59,000.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Stable, full-time position with long-term advancement potential.
Skill-building through ongoing training and internal initiatives.
Frequently Asked Questions
What is the salary for the Customer Support Assistant role at alphabeinsightinc?
The listed salary for this Customer Support Assistant position at alphabeinsightinc is USD 54K–59K. This is an Full time role.
Where is the Customer Support Assistant position at alphabeinsightinc located?
This Customer Support Assistant role at alphabeinsightinc is based in CA, Los Angeles, Los Angeles, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Assistant role at alphabeinsightinc full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Assistant role in the Customer Service department at alphabeinsightinc.
Which team or department does the Customer Support Assistant at alphabeinsightinc belong to?
This Customer Support Assistant position is part of the Customer Service department at alphabeinsightinc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Assistant position at alphabeinsightinc?
Click the "Apply Now" button on this page. You will be redirected to alphabeinsightinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Assistant job at alphabeinsightinc posted?
This Customer Support Assistant position at alphabeinsightinc was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support Assistant
alphabeinsightinc · 💰 USD 54K–59K
You'll be redirected to alphabeinsightinc's official application page on SmartRecruiters.