Customer Support Executive - Karad, Satara (Remote)

vmedulife· Software Implementation and Support
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🌍 Remote📍 Preferable Location(s): Karad, India, IndiaFULL TIME

About this role

About vmedulife Software

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced Executive to be responsible for engaging with key clients by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.


Roles and Responsibilities
  • Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
  • Provide client support and handle client communications effectively via. Onsite location Karad (Satara).
  • Ensure that client requests are handled timely and accurately.
  • Calling the client professionally regularly for feedback on our service.
  • Pre-Sales Demo for prospective enquirers 
Requirements:
  • 1 to 3 yrs experience candidates (Any Graduate)
  • Ready to travel Onsite (Karad)
  • Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
  • Hindi and English Communication Skills are mandatory.
  • Knowledge of customer service principles and practices.
  • Maintains composure and patience with customers.
  • A strong sense of professionalism and discretion is required.
  • Be familiar and should have a working knowledge of excel, word.


Work Location:

Karad, Satara

Benefits:
Employee Provident Fund and ESIC
Medical Insurance

Note:
Designation and CTC will be as per market standards and based on your total experience in the IT industry.
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Frequently Asked Questions

Is the salary disclosed for the Customer Support Executive - Karad, Satara (Remote) position at vmedulife?
The salary for this Customer Support Executive - Karad, Satara (Remote) role at vmedulife is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Executive - Karad, Satara (Remote) job at vmedulife remote?
Yes, this Customer Support Executive - Karad, Satara (Remote) position at vmedulife is remote, with team members based in Preferable Location(s): Karad, India, India. You can work from home or anywhere in the supported regions.
Is the Customer Support Executive - Karad, Satara (Remote) role at vmedulife full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Customer Support Executive - Karad, Satara (Remote) role in the Software Implementation and Support department at vmedulife.
Which team or department does the Customer Support Executive - Karad, Satara (Remote) at vmedulife belong to?
This Customer Support Executive - Karad, Satara (Remote) position is part of the Software Implementation and Support department at vmedulife. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Executive - Karad, Satara (Remote) position at vmedulife?
Click the "Apply Now" button on this page. You will be redirected to vmedulife's official application portal hosted on freshteam where you can submit your application directly.
Customer Support Executive - Karad, Satara (Remote)
vmedulife
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