Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Customer Support Manager
About this role
Job Title: Customer Support Manager – Latin American Operations
Key Responsibilities:
- Oversee and manage customer support activities for Latin American markets.
- Lead and mentor a team of customer support representatives to ensure high-quality service.
- Develop and implement strategies to improve customer satisfaction and operational efficiency.
- Handle escalated customer issues and resolve them in a timely and professional manner.
- Monitor performance metrics and prepare regular reports for senior management.
- Collaborate with other departments to address customer needs and feedback.
Requirements:
- Fluency in both Portuguese and English is mandatory.
- Proven experience in customer support or a related field, preferably in a managerial role.
- Strong leadership and communication skills.
- Ability to work effectively in a multicultural environment.
- Excellent problem-solving and organizational abilities.
This role is critical to ensuring exceptional customer experiences and supporting the growth of our business in Latin America.
Frequently Asked Questions
Is the salary disclosed for the Customer Support Manager position at Fuku?
The salary for this Customer Support Manager role at Fuku is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Manager position at Fuku located?
This Customer Support Manager role at Fuku is based in São Paulo, State of São Paulo, Brazil. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Manager role at Fuku full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support Manager role at Fuku.
How do I apply for the Customer Support Manager position at Fuku?
Click the "Apply Now" button on this page. You will be redirected to Fuku's official application portal hosted on workable where you can submit your application directly.
When was the Customer Support Manager job at Fuku posted?
This Customer Support Manager position at Fuku was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Manager
Fuku
You'll be redirected to Fuku's official application page on workable.