German Speaking Customer Support Representative (Remote) | Relocation to Greece
Mercier Consultancy Group
Customer Support Representative
Veriswap· Customer Support
About this role
Headquarters: Philippines
About Veriswap
Veriswap is a barter marketplace for sports cards. We’re a team of high-performers on a mission to allow collectors to trade sports cards anytime, anywhere. We care deeply about customer satisfaction, so we need your help ensuring smooth functioning across various aspects of our marketplace. If you’re passionate about helping collectors, and want to see your work make a direct impact in tens of thousands of collectors’ lives–we’d love to have you join our mission!
Who We’re Looking For
- Someone who embodies our core values:
- Competitive greatness
- Unimpeachable character
- Speed is king
You will be part of a global team of support specialists, reporting into the Customer Support Team Lead. This is a great opportunity if you care genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful. There is great growth potential within the role, with opportunities to progress into a Level 2 support function, as well as a number of specialist roles within the company.
Day to Day Responsibilities:
- Promptly respond to at minimum of 12 customer support emails per hour on Zendesk that mainly consist of: Order statuses on a customer’s shipment, questions on how to use Veriswap and customer complaints.
- Identify customer support bottlenecks and propose systematic solutions that can be formalized into SOPs
- Communicating shipment requests to our logistics team to ensure timely delivery of packages
- Reporting any bugs in our operational flow that our tech team can fix.
At Veriswap, You’ll Enjoy:
- Top-of-market compensation: Because our team is only comprised of the best of the best, we pay the very top-of-market
- Working with a world-class team: From engineering, to product, to operations, we hire only the best of the best.
To apply: https://weworkremotely.com/remote-jobs/veriswap-customer-support-representative
Frequently Asked Questions
Is the salary disclosed for the Customer Support Representative position at Veriswap?
The salary for this Customer Support Representative role at Veriswap is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Representative job at Veriswap remote?
Yes, this Customer Support Representative position at Veriswap is remote, with team members based in Anywhere in the World, Remote. You can work from home or anywhere in the supported regions.
Is the Customer Support Representative role at Veriswap full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Support Representative role in the Customer Support department at Veriswap.
Which team or department does the Customer Support Representative at Veriswap belong to?
This Customer Support Representative position is part of the Customer Support department at Veriswap. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Representative position at Veriswap?
Click the "Apply Now" button on this page. You will be redirected to Veriswap's official application portal hosted on weworkremotely where you can submit your application directly.
When was the Customer Support Representative job at Veriswap posted?
This Customer Support Representative position at Veriswap was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative
Veriswap
You'll be redirected to Veriswap's official application page on weworkremotely.