Customer Support Analyst (US Voice Process)
EVERSANA1
Full time
Customer Support Representative
About this role
Company Description
Collabera is an industry leading IT recruitment & staffing services agency. Top 10 in the U.S. Ranked 'Best Staffing Firms to Work For' 6 years in a row.
Job Description
- Provides information/solutions as frontline support to channel partners/customers/Company personnel on product related inquiries on moderately complex policies, issues and concerns to optimize customer satisfaction and retention.
- Provides responses and/or solutions to customer, dealers, and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
- Effectively documents customer, dealer, and/or company personnel interactions and issues relating to area of responsibility
- Distributes additional product/service/policy information to customers, dealers
- Develops common solutions to problems with team members to maintain required service levels.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer Support Representative position at collabera2?
The salary for this Customer Support Representative role at collabera2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support Representative position at collabera2 located?
This Customer Support Representative role at collabera2 is based in IL, Milan, Milan, IL, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support Representative role at collabera2 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Support Representative role at collabera2.
How do I apply for the Customer Support Representative position at collabera2?
Click the "Apply Now" button on this page. You will be redirected to collabera2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support Representative job at collabera2 posted?
This Customer Support Representative position at collabera2 was posted on Jun 12, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Support Representative
collabera2
You'll be redirected to collabera2's official application page on SmartRecruiters.