Data Analytics & AI, Account Director

Avaap is seeking an experienced Account Director to join our growing Data, Analytics & AI practice. This role is ideal for a consultative leader with a strong background serving State, Local Government, and Higher Education (SLED) clients who can successfully lead complex engagements while helping grow strategic client relationships.

This is a hybrid leadership role that combines:

• Client relationship management

• Consulting delivery leadership

• Business development/account growth

• Billable consulting responsibilities

The ideal candidate brings experience leading large-scale data modernization initiatives, managing consulting teams, and advising executive stakeholders on modern data, analytics, and AI strategies.

Responsibilities Include

• Manages Data, Analytics and AI client relationships and engagements that are significant in size, scope, complexity, revenue, and/or strategic value

• Directs account operations, including sales, profitability, budgeting, forecasting revenue, and staffing levels

• Maintains accountability for quality of delivery meeting or exceeding customer requirements

• Ensures that work produced is consistent with contract requirements, that project margins are managed and projects are staffed properly

• Serves as a primary point of escalation for client delivery assurance

• Drives sales including but not limited to proposals, presentations, work estimates, and Statement of Work (SOW) writing

• Identifies and drives extensions or expansion of existing client projects

• Accurately tracks opportunities and sales stage progress in Customer Relationship Management (CRM) systems

• Manages a team of managers and/or direct reports, including interviewing, onboarding, goal setting, feedback, coaching, development, and recognition

• Oversees performance management, employee satisfaction/engagement, and employee retention initiatives across the team

• Drives adoption of and adherence to Avaap practices, policies, and procedures across the team

• Serves as liaison between Avaap leadership, client, company, vendor, and other 3rd party organizations

• Completes other related responsibilities as assigned based on client or business needs

Minimum Qualifications:

• Demonstrated year-over-year experience leading large/complex data-driven projects and project teams in a client-facing capacity from inception through completion while ensuring customer satisfaction and all scope/requirements are met

• Knowledge of modern data, analytics, and AI technologies, solutions, methodologies and best practices

• Experience managing project budgets, timelines to align with contractual obligations

• Experience and comfortability overseeing multiple client engagement at a time

• Consulting delivery experience with demonstrated ability to set strategy, success criteria and scope for clients and then ensure project teams deliver client solutions to meet those needs

• Prior experience driving/growing accounts, including managing account/work plans, client expectations, and internal staffing

• Demonstrated thought leadership and influence both inside and outside of the organization (including C-Suite, clients, and third-party business partners)

• Prior experience managing individuals and teams, including interviewing, onboarding, goal-setting, feedback, coaching, development, and recognition

• Excellent communication skills, both written and verbal, including the ability to develop concise and effective communications tailored to specific audiences, both internal and external

• Advanced Microsoft Office skills consistent with consulting uses

Preferred Qualifications:

• Experience leading data modernization and cloud transformation initiatives

• Experience with platforms such as Snowflake, Databricks, Microsoft Azure, AWS, Google Cloud, Tableau, Power BI, Alteryx, or similar technologies

• Data, analytics, AI, or cloud-related certifications

• Prior consulting experience within a professional services or technology consulting organization

Pay Transparency
Compensation for roles at Avaap varies depending on a wide array of factors including but not limited to the specific business unit, team, role, skillset, and level of experience. As required by law, Avaap provides a reasonable range of compensation for roles that may be hired.

• Base Salary Range is $140,000 to $185,000 plus 50% variable compensation is available for this specific role. At Avaap it is not typical to be hired at the top of the base salary range.

• During the interview process, alignment to level will be determined and should level differ from position applied for, a new compensation range will be provided for the appropriate role.

Minimum Qualifications

• Must have excellent verbal and written communication skills along with the ability to communicate effectively

• Must be able to perform work indoors and remain stationary at a computer

• Ability to work in a fast-paced and deadline-oriented environment

• Passion for exceptional customer service and collaboration

• Ability to work remotely or out of one of Avaap’s physical office locations

• Current permanent U.S. work authorization required

Featured Avaap Benefits

• Open PTO

• Competitive vision, dental, and medical, including fertility coverage

• Paid parental leave

• 401(k) match

• Company-paid disability and life benefits

• Employee Assistance Program, including behavioral health services

• Fitness stipend