Department Manager - Business Analyst

CP Axtra· Technology
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📍 Bangkok, Bangkok, ThailandFull time

About this role

· As a member of the customer team you will be in charge of all activities related to generating insights needed to our business decision making.

· You will be owning the reports and dashboards of the customer team and will be the main interlocutor with data analyst and business stakeholders

· You will be working closely with the business stakeholders to analyze our activities in order to support the decision making process.

· You will proactively make your own deep dives into the data in order to improve company understanding of customer behaviors and potential business opportunities.

· You will “get your hands dirty” by also working with BI to produce meaningful data points

· Connect with business stakeholders to generate customers initiatives to ‘win new’, ‘retain’ and ‘win back’ customers, hypothesis testing and rollout

· Bachelor’s degree or higher in applied mathematics, economics, computer science or data analytics

· 3-5 years Experience in designing reports in business development, customer insights in retail omni-channels

· Strongly understand in retail business, customer research and integrate with business planning.

· Strongly experience in Large-scale data including customer, hierarchy, and transactional data

· Strong data-processing with Excel.

·  Ability to apply logic, critical thinking and business acumen to her/his activity

· Ability to explain the logic used in generating specific measures or reports

· Experience using visualization tools (Tableau, Power BI) and statistical analysis tools (ie. Python, SAS or R) – is a plus

· Experience in digital customer experience in a high growth, fast paced environment

· Understanding of the Agile methodology a plus

· Ability to deep dive into a situation in order to understand the specific customer case behind a number (investigative mindset).

· Strong will to learn and to develop her/his approaches

· Self-motivated, well-organized, flexible and result oriented

· Has an open mind towards new ways of doing things

Frequently Asked Questions

Is the salary disclosed for the Department Manager - Business Analyst position at CP Axtra?
The salary for this Department Manager - Business Analyst role at CP Axtra is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Department Manager - Business Analyst position at CP Axtra located?
This Department Manager - Business Analyst role at CP Axtra is based in Bangkok, Bangkok, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Department Manager - Business Analyst role at CP Axtra full-time or part-time?
This is listed as a Full time position. It is posted as a Department Manager - Business Analyst role in the Technology department at CP Axtra.
Which team or department does the Department Manager - Business Analyst at CP Axtra belong to?
This Department Manager - Business Analyst position is part of the Technology department at CP Axtra. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Department Manager - Business Analyst position at CP Axtra?
Click the "Apply Now" button on this page. You will be redirected to CP Axtra's official application portal hosted on workable where you can submit your application directly.
When was the Department Manager - Business Analyst job at CP Axtra posted?
This Department Manager - Business Analyst position at CP Axtra was posted on Jun 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Department Manager - Business Analyst
CP Axtra
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