IT Support Engineer (MacOS)
devsavant
Desktop Support Engineer
freemanhealth· Freeman Health System
About this role
Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
About Us – Information Technology (IT)
- Flexible scheduling.
- On the job training.
- Gain exposure to new and advanced technology in the healthcare setting.
Schedule - Full-time
What You'll Do
Reporting to the Manager of Endpoint Solutions and guided by Senior Technicians, the Desktop Support Engineer handles operational break/fix issues, upgrades, and maintains end-user devices during refresh intervals and new device projects. This role provides technical support, consultation, training, and helps develop enterprise technology standards, supporting end-user devices across all organization levels and IT teams. Knowledge of client/server operating systems, mobile device management systems, and desktop support software is required. The Desktop Support Engineer follows established procedures, workflows, and tools to provide support and customer service for systems aiding patient care and Freeman Health System operations, offering technical assistance both remotely and on-site. Additionally, the role involves leading team-level projects, training team members, and assisting in strategic planning for complex systems.
Requirements
Candidates must be physically located in Missouri, Kansas, Arkansas or Oklahoma to qualify. Candidates must be able to attend new hire orientation in-person on the designated orientation date.
- Associates Degree in Healthcare, Information Technology, Business, or related field (2 years of relevant experience may be considered in lieu of degree in addition to experience below
- 2 years of relevant work experience
- Comptia A+, or other preferred certifications listed with in the first 120 days of hire (5 years of experience in similar role will be considered in leu of A+)
- Demonstrated success troubleshooting to isolate and diagnose problems in an enterprise environment for endpoints and mobile devices
- Demonstrated success translating business needs into operational requirements
Preferred Requirements:
- Net+, CCNA, Security+, Microsoft Endpoint System Administrator or other similar grade or higher certifications
- 3+ Year of relevant experience in a Healthcare setting
Freeman Perks and Programs
For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one, including:
- Health, vision, dental insurance
- Retirement with employer match
- Wellness program with discounts to Health Insurance or Cash Bonus with Participation
- Milestone payments with longevity of employment
- Paid time off (PTO)
- Extended Sick pay
- Disability pay
- Learning Center designated only for Freeman Family members
- Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
Location: Joplin, Missouri
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Frequently Asked Questions
Is the salary disclosed for the Desktop Support Engineer position at freemanhealth?
The salary for this Desktop Support Engineer role at freemanhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Desktop Support Engineer position at freemanhealth located?
This Desktop Support Engineer role at freemanhealth is based in 1102 W 32nd Street Freeman Hospital West. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Desktop Support Engineer role at freemanhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Desktop Support Engineer role in the Freeman Health System department at freemanhealth.
Which team or department does the Desktop Support Engineer at freemanhealth belong to?
This Desktop Support Engineer position is part of the Freeman Health System department at freemanhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Desktop Support Engineer position at freemanhealth?
Click the "Apply Now" button on this page. You will be redirected to freemanhealth's official application portal hosted on workday where you can submit your application directly.
When was the Desktop Support Engineer job at freemanhealth posted?
This Desktop Support Engineer position at freemanhealth was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Desktop Support Engineer
freemanhealth
You'll be redirected to freemanhealth's official application page on Workday.