Director - AI Solutions

Skan AI is building the context engine for human and agentic execution — capturing how the world's largest enterprises actually run their most complex, mission-critical work, and grounding AI agents in trillions of real execution signals so automation is reliable, compliant and ready for production. Backed by leading investors including Dell Technologies Capital, we sit at the intersection of AI, process intelligence and enterprise work, and we're defining the agentic era for modern enterprises.

AI Solutions is our global post-sales and professional-services organization — the team that takes process intelligence and agentic AI out of pilots and into production, and owns customer outcomes end-to-end. We are AI-first by default: we spot repeating patterns and build agents to automate them, scaling the value we deliver with the book of business, not with headcount.

The role.  Own the North America delivery portfolio end-to-end — the regional Director of Professional Services for AI Solutions. You take full accountability for delivery and value across our strategic and growth accounts, you are the first and last line of escalation, and you set a non-negotiable quality bar in a zero-escalation culture where the buck stops with you. You are product-first — services are how we make the product succeed — and you build a forward-deployed team that turns every deployment into product leverage. Above all you are AI-first: you make the team more efficient with agents and automation, scaling outcomes with the book of business, not just with people.