Director, Integrated Analytics Partner, D2C
About this role
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
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Define and lead the embedded analytics approach for the PlayStation Store within a centralised analytics model. Partner closely with Store product, commercial, and lifecycle teams as a trusted advisor on strategy and performanceÂ
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Ensure analysts are deeply integrated into day-to-day decision-making while maintaining strong alignment with central analytics standardsÂ
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Drive high-impact analyses across the digital commerce funnel, including discovery, conversion, basket composition, and checkoutÂ
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Identify opportunities to improve player experience and revenue through pricing, promotions, merchandising, and content placementÂ
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Translate complex player and transaction data into clear, actionable recommendations for senior stakeholdersÂ
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Partner with product and experimentation teams to define success metrics and evaluate feature and experience changes. Ensure robust analytical design and interpretation of experiments (A/B tests and quasi-experimental approaches)Â
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Champion a test-and-learn mindset across Store and D2C teamsÂ
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Analyse player purchasing behaviour across games, add-ons, subscriptions (e.g., PlayStation Plus), and in-store events. Inform strategies around lifecycle monetisation, cross-sell/upsell, and content bundlingÂ
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Support forecasting and scenario analysis in partnership with finance and commercial teamsÂ
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Work closely with BI/reporting teams to ensure consistent metrics and scalable dashboards (without owning reporting delivery)Â
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Partner with data science teams on advanced modelling use cases (e.g., propensity, segmentation), translating outputs into business actionÂ
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Collaborate with data engineering to ensure analytics requirements are reflected in data models and trackingÂ
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Build, lead, and mentor a team of high-performing embedded analystsÂ
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Set clear expectations for analytical rigor, business impact, and stakeholder engagementÂ
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Develop talent through coaching, feedback, and structured career developmentÂ
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10+ years in analytics or related roles, with significant leadership experience in embedded or business-facing analytics teamsÂ
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Experience in digital commerce, gaming, or subscription-based businesses (strong preference for marketplace/platform experience)Â
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Proven ability to influence product and commercial decisions through dataÂ
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Deep understanding of ecommerce and D2C metrics: conversion funnels, AOV, attach rate, LTV, promotions effectivenessÂ
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Experience analysing pricing strategies, merchandising performance, and digital storefront optimisationÂ
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Strong familiarity with experimentation frameworks and causal inference conceptsÂ
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Advanced SQLÂ required; experience working with large-scale event and transaction datasetsÂ
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Proficiency with analytical tools/languages (e.g., Python or R) for deep-dive analysisÂ
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Familiarity with BI tools (e.g., Tableau, Looker) for consumption, not ownershipÂ
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Strong stakeholder management skills, with the ability to operate effectively in a matrixed, centralised modelÂ
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Comfortable navigating ambiguity and influencing without direct ownership of product or commercial decisionsÂ
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Focused on impact over output—prioritising the highest-value problemsÂ
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Clear communicator, able to tailor insights for both technical and executive audiencesÂ
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Analytics is deeply embedded in PlayStation Store decision-making, shaping product and commercial outcomesÂ
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Store leadership consistently relies on analytics for prioritisation, trade-offs, and performance evaluationÂ
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Measurable improvements in conversion, revenue, and player engagement driven by analytical insightsÂ
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Strong partnership model across analytics, BI, and data science with clear role separation and collaborationÂ
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A high-performing team known for both analytical rigor and business impactÂ
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.Â
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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