Director of Rooms
accorhotel
Director of Rooms
About this role
Overview
Opportunity: Director of Rooms
Lead all aspects of the Rooms Division, creating exceptional guest experiences through operational excellence, team development, and a culture of service, accountability, and continuous improvement.
Your Growth Path
Assistant General Manager – General Manager
Your Focuses
- Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Monitor front office financial operations and ensure compliance with accounting controls and procedures.
- Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
- Supervise all guest services department managers.
- Review correspondence from guests and incident logs and direct staff according to information obtained.
- Oversee vendor and personnel contracts throughout the hotel.
- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- Associate or Bachelor’s degree preferred.
- 5 to 7 years related experience.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Frequently Asked Questions
Is the salary disclosed for the Director of Rooms position at hhmlp?
The salary for this Director of Rooms role at hhmlp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director of Rooms position at hhmlp located?
This Director of Rooms role at hhmlp is based in Fort Lauderdale, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director of Rooms role at hhmlp full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Director of Rooms role at hhmlp.
How do I apply for the Director of Rooms position at hhmlp?
Click the "Apply Now" button on this page. You will be redirected to hhmlp's official application portal hosted on icims where you can submit your application directly.
When was the Director of Rooms job at hhmlp posted?
This Director of Rooms position at hhmlp was posted on Aug 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Director of Rooms
hhmlp
You'll be redirected to hhmlp's official application page on icims.