Director of Sales (Technology Delivery)

General Information:

Job Title: Director of Sales (Technology Delivery)
Location: Toronto, ON (Onsite/Hybrid)
Job Type: Full-Time 
Hiring Timeline: Immediate
Existing Vacancy: Yes
Application Deadline: Open until Filled
Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO) 
Salary Range:

• Base: $160k–$180k CAD per year

• OTE: Up to 50% of base, paid on hitting targets

About Fulfillment IQ (FIQ): 

 
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. 

We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. 

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. 

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. 

Role Overview:

The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements.

This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity.

Mandate:

• Drive revenue across integration, API, and engineering engagements
• Own technical discovery and solution shaping with clients
• Ensure deals are technically feasible and margin-protective
• Build relationships with IT, product, and engineering stakeholders

Must Have:

10–15+ years selling technical services or engineering solutions

Experience with:

o   API integrations

o   System architecture

o   Platform connectivity

Background in:

o   System integrators, engineering firms, or SaaS ecosystems

Experience selling into:

o   3PLs

o   Retailers

o   Enterprise IT organizations

Key Responsibilities:

Engineering & Integration Sales

• Build pipeline across 3PLs, retailers, and enterprise clients
• Identify integration and engineering opportunities
• Develop relationships with technical buyers and stakeholders
• Sell API builds, custom integrations, feature development

Funnel Management

• Lead technical discovery sessions with client IT teams
• Shape integration and engineering solutions with architects
• Ensure feasibility across APIs, systems, and data architecture
• Own pricing, proposal development, and negotiation

Cross-Functional Solutioning

• Work with Architects during pre-sales
• Ensure clear technical scoping before contract execution
• Protect delivery margin through structured proposals
  

Account Expansion

• Expand integration and engineering scope within accounts
• Identify cross-sell opportunities across consulting and implementation
• Maintain ongoing client relationships
• Hand off advisory or implementation opportunities where appropriate

What Success Looks Like in the First 90 Days:

30 Days In

• Build alignment with engineering and architecture teams
• Understand capacity constraints and margin thresholds
• Identify integration-focused pipeline targets
• Develop technical account maps

60 Days In

• Generate qualified engineering pipeline
• Lead structured technical discovery sessions
• Submit technically validated proposals
• Close early integration or feature-build engagements

90 Days In

• Demonstrate technology delivery bookings
• Improve pipeline coverage within lane
• Show disciplined margin-aligned deal structuring
• Deliver forward-looking technical revenue plan

Key Performance Indicators (KPIs):

• Technology delivery bookings
• Average project margin
• Technical win rate
• Forecast discipline
• Expansion revenue within the lane

Why You’ll Love Working Here:

At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences.  

We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. 

Here’s what makes working with us a rewarding experience:

Work That Matters
Build systems that directly impact global commerce and supply chain performance.

Career Growth That Matters
We invest in mentorship, leadership development, learning budgets, and long-term career growth.

Flexibility to Thrive
We support remote and hybrid work models by offering multiple office locations to help you perform at your best.

We Celebrate You
From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.

A Collaborative Culture
Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.

Perks you’ll appreciate:

• Employee Health: Comprehensive health and dental coverage for you and your family 
• Time Off: Competitive paid time off and flexible leave policies 
• Retirement: Retirement savings programs and employer contributions     
• Professional Growth: Dedicated learning and development budget 
• Flexible Work: Remote and hybrid work options
• Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
• Community Engagement: Team events, meetups, and company offsites

Use of Artificial Intelligence in Hiring: 

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com. 

Accommodations: 

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs. 

Candidate Privacy: 

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com. 

Equal Opportunity: 

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. 

Learn More About Us:

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

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YouTube: eCom Logistics Podcast YouTube