About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

Director of Trading

Job Title: Director of Trading
Location: London (hybrid)
Reports to: Head of Treasury

Position Overview

The Director of Trading will own and run Taptap Send's FX trading function across its emerging-market corridors, G10 treasury book, as well as stablecoinon/off ramp. The ideal candidate will have deep experience in emerging-market FX, strong relationships with liquidity providers, sharp analytical and execution skills, and the judgement to manage risk and margin under volatile conditions. This is a live desk doing real volume; the role is to take ownership of it, sharpen what it does, and scale it as corridors grow. The Director of Trading reports to the Head of Treasury and leads the existing trading team.

Key Responsibilities

• Trading Execution: Own day-to-day FX execution across 40+ actively traded currencies, setting the standard for execution quality, pricing and risk discipline.

• P&L Ownership: Take full accountability for trading margin, managing the spread between sourcing cost and required rates corridor by corridor, and reporting performance with clear attribution.

• Liquidity Management: Build and manage the liquidity provider panel — onboarding, benchmarking and renegotiating to secure competitive pricing — and manage concentration so no corridor depends on a single counterparty.

• Sourcing Strategy: Optimise how the desk funds each corridor, including stablecoin sourcing where it is cheaper and faster than fiat rails.

• Treasury Partnership: Work closely with Treasury on pre-funding and working capital, recognising that execution timing moves the funding requirement.

• Cross-functional Communication: Partner with Ops and Compliance on counterparty risk and settlement flows, and translate FX dynamics into clear decisions for senior stakeholders.

• Team Leadership: Lead and develop the existing trading team, raising capability and driving automation so the desk scales without scaling headcount one-for-one.

Qualifications

• Experience: A proven track record running FX execution in emerging markets, with direct ownership of a margin or P&L target under volatile conditions. Experience managing liquidity providers and leading a specialist trading team.

• Skills: Strong command of hedging, exposure limits and the unit economics of cross-border payments. Comfortable with automation, data and modelling. A working view of stablecoins (USDC/USDT) as a sourcing and settlement layer.

• Attributes: High ownership and a data-led bias to action. A direct communication style and sound judgement under pressure with incomplete information.

Taptap Values 

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.