Disability Account Manager

mrocorp· Administrative
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📍 Nashville, TN, USFULL TIME💰 USD 20–20/yr

About this role

Overview

To provide quick, efficient, and proficient means for the management and release of protected health information (PHI) to multiple healthcare facilities. The Disability Account Manager will serve the role of evaluating records to complete requested disability paperwork to whom is a direct contact to both the patient and the medical facility and will provide the necessary documentation in order for the patient to be relieved from work on both Short & Long Term basis.

Responsibilities

●     Act as a main contact for communicating and collaborating with assigned accounts

●     Reviewing and verifying FMLA and Disability forms for validity and compliance with HIPAA/HITECH/etc.

●     Verifying patient information within assigned accounts’ EMR systems by using key patient identifiers to ensure that all records to be reproduced are for the correct patient and scope requested.

●     Confirming request information and requesting additional documentation from patients/requesters to process pending forms.

●     Pulling and completing forms while ensuring accuracy and compliance with MRO Clinics policies/procedures as well as state/federal regulations.

●     Following and performing workflows specific to assigned accounts

●     Providing and logging detailed and accurate information on each form processed in accordance with MRO Clinics policies/procedures

●     Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with the completion of forms.

●     Providing world-class customer service to patients and clients while ensuring patient privacy.

●     Handling high call volumes while maintaining a high level of service and professionalism.

●     Maintaining all established production/quality goals, while managing assigned accounts within MRO Clinics established turn-around time.

●     Reports to the Director of Disability as necessary.

Qualifications

●     Thorough and detail-oriented

●     Professional demeanor

●     Customer oriented disposition

●     Demonstrate a positive attitude, and be able to interact well with employees

●     Demonstrate excellent communication skills

●     Proven consistent dependability and attendance

●     Confidentiality and discretion is required

●     Ability to conduct and interpret HIPAA/Privacy Guidelines

●     Solid organizational skills, including multitasking and time-management

●     The flexibility to adapt to frequent changes in the industry and office

●     High School Diploma or equivalent required.

Pay Range

USD $20.00 - USD $20.00 /Hr.

Frequently Asked Questions

What is the salary for the Disability Account Manager role at mrocorp?
The listed salary for this Disability Account Manager position at mrocorp is USD 20–20/yr. This is an FULL TIME role.
Where is the Disability Account Manager position at mrocorp located?
This Disability Account Manager role at mrocorp is based in Nashville, TN, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Disability Account Manager role at mrocorp full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Disability Account Manager role in the Administrative department at mrocorp.
Which team or department does the Disability Account Manager at mrocorp belong to?
This Disability Account Manager position is part of the Administrative department at mrocorp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Disability Account Manager position at mrocorp?
Click the "Apply Now" button on this page. You will be redirected to mrocorp's official application portal hosted on icims where you can submit your application directly.
When was the Disability Account Manager job at mrocorp posted?
This Disability Account Manager position at mrocorp was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Disability Account Manager
mrocorp · 💰 USD 20–20/yr
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