Document Processor - BMW of Annapolis

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

 BMW of Annapolis, is a part of Group 1 Automotive, a fast-growing leader in automotive retail. We are looking to add qualified Automotive Document Processor to our team!

Responsibilities

• Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
• Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process
• Support positive influence regarding the products offered by the Virtual Finance Manager
• Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner
• Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings
• Process and monitor the funding of finance contracts within established time frames
• Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity
• Work effectively in a fast‑paced environment, demonstrating strong attention to detail and excellent communication skills
• Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions
• Build and maintain strong relationships with the accounting team, Sales team, and management
• Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors

Qualifications

• Prior experience in Sales, Customer Service, or F&I departments within a dealership required
• Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization
• Highly self‑motivated with exceptional customer‑facing abilities
• Positive attitude with a high‑energy, professional demeanor
• Professional appearance and strong work ethic
• Ability to work a flexible schedule, including evenings and weekends
• Experience with Darwin and CDK systems is a plus

Compensation: The pay range for this position is $18 - $22 an hour based on experience. In addition to the hourly range, this role is commission eligible.

 

What We Offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.