EFT/POS Field Technician

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

­­­­­­Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a EFT/POS Field Technician to join our ever evolving Operations team and help shape the future of global commerce.

In Greece, we conduct business through EDPS, which is one of the leading FINTECH companies in the country, specializing in Payments Processing and Advanced Payment Solutions. Our goal is to be the go-to solution for large retailers across all sectors and offer cutting edge technology to accept and process electronic payments on both physical location (POS) and eCommerce environments.

What you’ll own

• The main function of a EFT/POS Field technician is to install, maintain, and validate correct operations of the EFT/POS equipment at customer site.

• Diagnose, troubleshoot, and resolve hardware and software issues affecting payment terminals

• Conduct field visits to customer locations for installations, replacements, repairs, and upgrades

• Train merchants and end users on the proper use and basic troubleshooting of POS equipment

• Provide customer service and diagnostic skills.

• PC or EFT/POS installation/repair experience an advantage but not essential as full training will be provided to the right candidate.

• Escalate complex technical issues when required and follow through until resolution

• Flexibility to rotate working hours with other team members is critical.

• Ensure compliance with company procedures, security standards, and health & safety requirements

• Provide professional customer support and maintain strong client relationships

• Perform other tasks assigned by the supervisor.

The duties listed are indicative and not restrictive.

What you’ll bring

• At least secondary education. University Degree is desirable.

• 2-3 years’ experience in a similar role. Experience within the Fintech/payments industry would be beneficial

• Excellent Communication Skills, verbal and written.

• Customer service oriented and personable.

• Strong listening and problem-solving skills.

• Pro-active attitude and team oriented.

• Problem-solving attitude.

• Committed to support.

• Excellent PC Skills

• Driver’s license B category (active driver)

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.