Outside Sales LA/OC
jobstackinc
Embedded Security Technology Engineer
About this role
Company Description
About the Opportunity:
Our client is an established technology and security solutions provider supporting enterprise environments and mission-critical operations. They are seeking an Embedded Security Technology Engineer to support client satisfaction through technical expertise, proactive service delivery, and operational excellence.
This individual will work across support, project execution, systems administration, and client engagement while helping maintain and improve enterprise security and operations environments.
Job Description
Key Responsibilities
Customer Support & Service Delivery
• Deliver exceptional client support through ticketing systems and service requests.
• Troubleshoot and resolve advanced technical issues remotely and onsite.
• Communicate clearly with stakeholders regarding issue resolution and service updates.
Technical Operations
• Support enterprise environments including servers, desktops, display systems, control platforms, and related infrastructure.
• Track and manage support activity through ticketing and documentation platforms.
• Maintain service records and ensure adherence to response expectations.
Preventative Maintenance & System Administration
• Perform recurring system maintenance activities including:
- Operating system and firmware updates
- Display and visualization environment support
- Operator workstation administration
- Equipment organization and hardware upkeep
- Documentation updates and maintenance
• Execute recurring operational procedures and support continuous improvement initiatives.
Project Support & Deployment
• Assist with implementation and deployment activities across enterprise environments.
• Support installation and configuration of:
- Security operations environments
- Visualization and collaboration spaces
- Networking and infrastructure components
- Audio visual technologies
• Review technical documentation and validate project deliverables.
• Interpret construction and design documentation where applicable.
• Coordinate with internal teams and external partners to support project success.
Communication & Risk Management
• Provide regular status updates on support requests and projects.
• Escalate and resolve complex technical issues.
• Participate in root cause analysis and process improvement efforts.
• Maintain accurate reporting and administrative documentation.
Team Collaboration
• Participate in an on-call support rotation.
• Partner cross-functionally to support business objectives.
• Contribute ideas that improve systems, workflows, and customer outcomes.
Professional Development
• Maintain awareness of emerging technologies and pursue ongoing technical development.
Qualifications
Required Experience
• 5+ years supporting enterprise security, operations, IT infrastructure, or similar technical environments.
• Experience supporting client-facing technical environments.
• Ability to adapt and learn new technologies quickly.
• Willingness to support occasional after-hours work and travel.
Preferred Experience
• Enterprise video management systems (Milestone XProtect)
• Access control platforms
• Security operations or command center environments
• Audio visual technologies
• Visualization environments and display technologies
• Ticketing and service management platforms
• Managed services or technical support environments
Preferred Skills
• Strong communication and customer engagement skills
• High ownership mentality
• Strong troubleshooting and analytical skills
• Detail-oriented execution
• Ability to work independently and collaboratively
Preferred Certifications
Industry certifications related to security, networking, AV, infrastructure, or enterprise systems are a plus.
Additional Information
Competitive compensation, benefits package, retirement offerings, and additional employee programs.
Frequently Asked Questions
Is the salary disclosed for the Embedded Security Technology Engineer position at jobstackinc?
The salary for this Embedded Security Technology Engineer role at jobstackinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Embedded Security Technology Engineer position at jobstackinc located?
This Embedded Security Technology Engineer role at jobstackinc is based in CA, Los Angeles, Los Angeles, CA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Embedded Security Technology Engineer role at jobstackinc full-time or part-time?
This is listed as a Full time position. It is posted as a Embedded Security Technology Engineer role at jobstackinc.
How do I apply for the Embedded Security Technology Engineer position at jobstackinc?
Click the "Apply Now" button on this page. You will be redirected to jobstackinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Embedded Security Technology Engineer job at jobstackinc posted?
This Embedded Security Technology Engineer position at jobstackinc was posted on Jul 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Embedded Security Technology Engineer
jobstackinc
You'll be redirected to jobstackinc's official application page on SmartRecruiters.