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experian
Full time
End User Engineer Intern
experian· Information Technology & Systems
About this role
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
The End User Services Intern will support the End User Services team in delivering day-to-day IT support and maintaining a consistent, secure, and high-quality end user experience.
This role provides exposure to desktop support, device management, and IT service operations while assisting senior team members with basic operational tasks
What you’ll need to bring to the team:
• Provide first-level support for end user devices (laptops, desktops, peripherals)
• Assist in troubleshooting basic hardware and software issues under supervision
• Support installation, configuration, and updates of operating systems and applications
• Help track and monitor IT tickets and ensure timely updates to users
• Assist with routine system updates and patching activities
• Support asset management activities (inventory tracking, device setup, and decommissioning)
• Work with team members to maintain documentation and standard operating procedures
• Assist in preparing reports on common issues and service trends
• Coordinate with internal teams (Help Desk, Infrastructure, Security) for issue resolution
• Follow IT security policies and support basic endpoint security practices Learning opportunities
• Exposure to enterprise tools and endpoint management systems
• Understanding of IT service management (ITSM) and ticketing processes
• Hands-on experience with desktop support and end user environments
• Basic exposure to security and patch management practices
• Insight into ITIL-based service delivery and operational processes
• Opportunity to gain hands-on experience by contributing to regional and global IT project rollouts and initiatives
Qualifications
More about you
• Currently pursuing a Diploma or Bachelor’s degree in IT, Computer Science, or related field
• Basic understanding of Windows OS and Microsoft Office applications
• Familiarity with computer hardware and troubleshooting fundamentals
• Strong willingness to learn and take initiative
• Good communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Attention to detail and good organizational skill
Additional Information
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Frequently Asked Questions
Is the salary disclosed for the End User Engineer Intern position at experian?
The salary for this End User Engineer Intern role at experian is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the End User Engineer Intern position at experian located?
This End User Engineer Intern role at experian is based in Cyberjaya, Cyberjaya, Selangor, Malaysia, Selangor, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the End User Engineer Intern role at experian full-time or part-time?
This is listed as a Full time position. It is posted as a End User Engineer Intern role in the Information Technology & Systems department at experian.
Which team or department does the End User Engineer Intern at experian belong to?
This End User Engineer Intern position is part of the Information Technology & Systems department at experian. See the full job description for more information about the team structure and responsibilities.
How do I apply for the End User Engineer Intern position at experian?
Click the "Apply Now" button on this page. You will be redirected to experian's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the End User Engineer Intern job at experian posted?
This End User Engineer Intern position at experian was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
End User Engineer Intern
experian
You'll be redirected to experian's official application page on SmartRecruiters.