Entry Level Customer Service Assistant

Company Description

At IGL4US (Innovation Growth Line for Us), we are dedicated to transforming the way businesses innovate, grow, and connect with technology.
We specialize in creating intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.

Our approach blends innovation, strategy, and technology to deliver systems that drive measurable impact. Whether through job platform integrations, automation tools, or AI-driven systems, we help companies bridge the gap between ideas and execution.

We believe innovation should be meaningful — built for us, for collaboration, and for the future of work.

Job Description

We are seeking an Entry Level Customer Service Assistant to support our customers and assist with day-to-day service operations.

In this role, you will communicate directly with customers, help answer questions, provide information about services, resolve basic concerns, and ensure every interaction is handled professionally and efficiently.

This position is ideal for someone who enjoys working with people, communicates confidently, and wants to build a strong foundation in customer service and business operations.

Responsibilities

• Provide friendly and professional assistance to customers
• Answer customer questions and provide accurate information
• Assist with customer requests, inquiries, and service-related concerns
• Maintain clear and organized customer records
• Support the team with daily customer service operations
• Communicate updates and important information to customers
• Help identify solutions to customer concerns
• Maintain a professional and positive customer experience
• Work closely with team members to meet service goals
• Develop strong knowledge of company services and procedures

Qualifications

• Strong verbal and written communication skills
• Professional and positive attitude
• Excellent interpersonal skills
• Strong organizational and time-management abilities
• Ability to work effectively as part of a team
• Comfortable communicating with different types of customers
• Detail-oriented and dependable
• Willingness to learn and develop new professional skills
• Ability to manage multiple tasks in a fast-paced environment

Additional Information

• Competitive salary of $36,000 – $41,000 per year
• Full-time position
• Opportunities for career growth and advancement
• Professional training and ongoing development
• Opportunity to strengthen communication, customer service, and leadership skills
• Supportive and collaborative work environment
• Opportunities to take on additional responsibilities as you grow
• Valuable experience in customer relations and business operations
• Clear opportunities for professional development