Estagiário de CX

vmlenterprisesolutions· Early Careers & Internships
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📍 São Paulo, Brazil

About this role

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

 

Principais Responsabilidades 

  • Briefings de Comunicação: Elaborar e alinhar briefings para disparos de campanhas (E-mail Marketing, Push Notification, SMS, WhatsApp, etc.).
  • Calendário Promocional: Auxiliar no acompanhamento, organização e atualização do calendário promocional e réguas de relacionamento.
  • Otimização de Campanhas: Acompanhar métricas de disparos (taxa de abertura, clique, conversão) e sugerir melhorias contínuas para otimizar os resultados.
  • Suporte em Testes A/B: Colaborar na criação e validação de testes de assunto, layouts e horários de envio.
  • Interface entre Áreas: Interagir com times de Criação, Conteúdo e Marketing para garantir entregas no prazo e alinhadas ao tom da marca.

Requisitos e Qualificações

  • Formação: Cursando Ensino Superior em Administração, Marketing, Publicidade e Propaganda, Comunicação, Engenharia ou áreas correlatas (a partir do 2º/3º semestre).
  • Perfil Comunicativo: Excelente comunicação verbal e escrita, com facilidade para interagir com diferentes áreas.
  • Mentalidade de Aprendizado: Curiosidade, proatividade e facilidade para aprender novos processos e ferramentas rapidamente.
  • Organização: Capacidade de gerenciar prazos, tarefas e manter o calendário promocional atualizado.

Diferenciais (Será um plus!)

  • Conhecimento ou experiência prévia em CRM: Vivência (mesmo que acadêmica ou em projetos) com ferramentas como RD Station, HubSpot, ActiveCampaign, Braze, Salesforce Marketing Cloud ou similares.
  • Noções básicas de métricas de e-mail/CRM (Taxa de abertura, CTR, descadastro, etc.).
  • Conhecimento básico em Excel / Google Sheets.

 

About WPP

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Frequently Asked Questions

Is the salary disclosed for the Estagiário de CX position at vmlenterprisesolutions?
The salary for this Estagiário de CX role at vmlenterprisesolutions is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Estagiário de CX position at vmlenterprisesolutions located?
This Estagiário de CX role at vmlenterprisesolutions is based in São Paulo, Brazil. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Estagiário de CX at vmlenterprisesolutions belong to?
This Estagiário de CX position is part of the Early Careers & Internships department at vmlenterprisesolutions. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Estagiário de CX position at vmlenterprisesolutions?
Click the "Apply Now" button on this page. You will be redirected to vmlenterprisesolutions's official application portal hosted on greenhouse where you can submit your application directly.
When was the Estagiário de CX job at vmlenterprisesolutions posted?
This Estagiário de CX position at vmlenterprisesolutions was posted on Sep 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Estagiário de CX
vmlenterprisesolutions
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