Event Guest Services Representative - Entertainment Administration

seminolehardrock· 129 Boardwalk 1000 LLC
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📍 Hard Rock Hotel & Casino Atlantic CityPart time
Part time129 Boardwalk 1000 LLC

About this role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Entertainment Operations Manager, the incumbent is responsible for greeting all guests for any events.

ESSENTIAL JOB FUNCTIONS:

  • Continually exceed guest expectations for service and satisfaction in all areas of the event experience.
  • Have a thorough knowledge of all seat locations, concessions, restrooms, merchandising, and all other pertinent areas within HRL.
  • Greets guests and scans tickets and / or escorts guests to their proper assigned seats.
  • Acknowledges all guest-related issues and reports to Supervisor.
  • Maintains a clean, safe & healthy work environment while enforcing all of HRL policies and procedures.
  • Perform other duties as assigned.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
  • Demonstrate actions and behaviors that reinforce the company's mission and values.
  • Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Employee must stand during entire shift.
  • Occasionally must walk on stairs.

BENEFITS INCLUDE:

  • Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
  • 401K with match
  • Paid Time Off
  • Holiday Pay
  • Free Meals, Free Uniforms, Free Parking
  • Discounts at Hard Rock properties around the globe
  • All team members are eligible to participate in the discretionary annual bonus program
  • Training and Leadership development programs
  • Wellness programs including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
  • Pay Rate: $16.00

Frequently Asked Questions

Is the salary disclosed for the Event Guest Services Representative - Entertainment Administration position at seminolehardrock?
The salary for this Event Guest Services Representative - Entertainment Administration role at seminolehardrock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Event Guest Services Representative - Entertainment Administration position at seminolehardrock located?
This Event Guest Services Representative - Entertainment Administration role at seminolehardrock is based in Hard Rock Hotel & Casino Atlantic City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Event Guest Services Representative - Entertainment Administration role at seminolehardrock full-time or part-time?
This is listed as a Part time position. It is posted as a Event Guest Services Representative - Entertainment Administration role in the 129 Boardwalk 1000 LLC department at seminolehardrock.
Which team or department does the Event Guest Services Representative - Entertainment Administration at seminolehardrock belong to?
This Event Guest Services Representative - Entertainment Administration position is part of the 129 Boardwalk 1000 LLC department at seminolehardrock. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Event Guest Services Representative - Entertainment Administration position at seminolehardrock?
Click the "Apply Now" button on this page. You will be redirected to seminolehardrock's official application portal hosted on workday where you can submit your application directly.
When was the Event Guest Services Representative - Entertainment Administration job at seminolehardrock posted?
This Event Guest Services Representative - Entertainment Administration position at seminolehardrock was posted on Aug 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Event Guest Services Representative - Entertainment Administration
seminolehardrock
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