Event Services Specialist (Small Groups)

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

Event Services Specialist (Small Groups)

At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team!

Job Summary:
The Event Services Specialist for Small Groups is responsible for planning and executing small-scale events within the theme park. This role ensures a seamless guest experience by coordinating logistics, managing client relationships, and working with internal departments to deliver memorable and high-quality events.

Key Responsibilities:

• Oversee all aspects of small group events, from initial inquiry to event completion, ensuring smooth execution within the theme park environment.
• Act as the primary point of contact for small group clients, understanding their needs and providing personalized event solutions
• Coordinate event logistics, including venue setup, catering, audiovisual needs, and transportation.
• Work closely with internal teams (operations, entertainment, food & beverage, attractions) and external vendors to ensure all event elements align with park policies and brand standards
• Assist in budget preparation, track expenses, and ensure compliance with contract terms and company policies.
• Oversee event execution, troubleshoot issues, and ensure a smooth experience for attendees.
• Gather feedback from clients and stakeholders to assess event success and identify areas for improvement.
• Ensure all events comply with park safety guidelines, health regulations, and operational protocols

Qualifications:

• Bachelor's degree in hospitality, event management, business, or a related field (preferred) or equivalent experience.
• 2+ years of experience in event planning, hospitality, or theme park operations preferred.
• Strong organizational and problem-solving skills, with the ability to manage multiple events simultaneously.
• Excellent communication and customer service skills, with a guest-first approach.
• Ability to work in a fast-paced, high-energy environment with flexible scheduling, including weekends and holidays.
• Proficiency in event management software and Microsoft Office Suite.

The perks of the position:

• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer: SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY, OR COVERED VETERAN STATUS.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
   

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.