Game Night Staff: Media Relations (Part-Time/Seasonal)
monumentalsports
Event Support Technician
monumentalsports· Capital One Arena - IT
About this role
Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.
Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people.
Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you.
Position Overview:
The Event Support Technician will work to support and address technology equipment and tasks, including but not limited to, repair, operation, maintenance of broadcast and engineering infrastructure which supports all aspects of a live television environment in a sports arena and support Tier 1 Help Desk responsibilities.
Are you an IT professional looking to learn and grow within the organization? We would love to hear from you!
Responsibilities:
- Provide technical support during events at MSE facilities inclusive of nights (2nd shift), weekends, and holidays.
- Maintain the technical integrity of computer systems, network devices, and broadcast/arena A/V systems.
- Document all issues, problem solving steps, and resolutions in a ticketing system.
- Test, maintain, and fabricate cables, adapters, and small part modifications as needed.
- Image and install operating systems and service packs, as well as security patches and bug fixes.
- Build, update, and develop Standard Operating Procedure guides used for training, IT operations, and work-flow management purposes.
- Other duties as assigned.
Minimum Qualifications:
- 1-3 years of experience in a live event environment or as a Desktop Support Engineer, Technical Support Engineer, or similar role.
- Working knowledge of computer software/hardware, Windows/Mac operating systems, mobile devices, and network switches/hubs and cabling.
- Understanding of broadcast signal flow in a television broadcast environment; inclusive of video routers, video switchers, broadcast cameras, RF infrastructure.
- Solid grasp of office automation products and computer peripherals including printers and scanners.
- Ability to multi-task, work independently, make quick decisions, and respond to the demands of live games and events.
- Ability to carry up to 50 lbs and work in small environments.
Pay Range: $65-75k USD.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Frequently Asked Questions
What is the salary for the Event Support Technician role at monumentalsports?
The listed salary for this Event Support Technician position at monumentalsports is USD 65–75K. This is an full-time role.
Where is the Event Support Technician position at monumentalsports located?
This Event Support Technician role at monumentalsports is based in Washington, DC 20004. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Event Support Technician at monumentalsports belong to?
This Event Support Technician position is part of the Capital One Arena - IT department at monumentalsports. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Event Support Technician position at monumentalsports?
Click the "Apply Now" button on this page. You will be redirected to monumentalsports's official application portal hosted on greenhouse where you can submit your application directly.
When was the Event Support Technician job at monumentalsports posted?
This Event Support Technician position at monumentalsports was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Event Support Technician
monumentalsports · 💰 USD 65–75K
You'll be redirected to monumentalsports's official application page on Greenhouse.