Executive Assistant (Operations)

Job Title: Executive Assistant (Operations)

Location: Remote

Employment Type: Full-Time Contractor

Working Hours: 8 hours per day, 9:00 AM – 5:00 PM EST (Monday–Friday)

Industry: E-commerce / Wellness Supplements

About Us

Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage.

Role Overview

Mint Source is recruiting an Executive Assistant (Operations) to join a US-based, nine-figure direct-to-consumer brand selling all-natural wellness supplements. This is not a calendar-and-inbox assistant role. You'll work directly with the Founder and Head of Growth to keep the marketing team's day-to-day execution on track: following up on deliverables, removing blockers, building systems, and making sure nothing falls through the cracks. Success looks like a founder who no longer chases anyone for updates, because you already did. For the right person, this seat grows into Operations Manager and eventually Chief of Staff.

What You'll Do

• Coordinate daily execution across the marketing team (ad script writers, editors, designers), keeping projects moving and deadlines met
• Follow up with team members until work is completed, and hold people accountable to what they committed
• Identify blockers before they become problems, resolving what you can and escalating what you can't
• Build SOPs, improve workflows, and keep documentation organized
• Spot inefficiencies and recommend process improvements
• Prepare weekly team reports, project status updates, and accountability reports for the Founder
• Maintain project dashboards and keep task tracking clean in tools like ClickUp
• Make sure every meeting ends with clear action items and owners, then track them to completion
• Support hiring workflows, including reviewing candidate submissions and coordinating next steps
• Gradually take ownership of the creative team's day-to-day operations as you prove yourself

What We're Looking For

• A track record inside real companies in fast-paced, high-pressure environments. This is explicitly not a virtual assistant role, and a background of freelance task-work won't be the right fit
• Excellent written and spoken English, clear and professional on daily calls with a US-based team
• Naturally organized and detail-obsessed. You notice the missing attachment, the wrong link, the overdue task
• An ownership mindset. You don't wait to be told, and you're confident enough to hold your ground when the team pushes back
• Reliable to the core. If you say you'll do something, it gets done, every time
• Calm under pressure, and you take direct feedback without folding
• A fast learner who thinks in first principles. Teach you once and you run with it
• Bonus points: prior Executive Assistant, operations, or project management experience; hands-on use of ClickUp, Notion, Airtable, or Google Workspace; strong AI tool usage; marketing or DTC e-commerce knowledge

Key Performance Metrics (KPIs)

• Projects and deliverables completed on deadline without the Founder needing to chase updates
• Weekly reports and dashboards delivered on schedule, accurate and current
• Every meeting closed with documented action items, owners, and follow-through
• Measurable reduction in Founder time spent on team coordination
• 30/60/90 ramp: first 30 days learning the team, tools, and workflows with close Founder oversight; by 60 days independently running follow-ups, reporting, and accountability loops; by 90 days projects move without reminders and nothing slips through the cracks

What You Get

• Competitive compensation discussed individually based on experience and location
• Monthly performance bonuses and regular compensation reviews based on impact
• Fully remote work with paid holidays and paid leave
• Direct mentorship from the Founder and Head of Growth of a nine-figure DTC brand
• A defined progression path from Executive Assistant (Operations) into Operations Manager and Chief of Staff